Currently Being ModeratedOct 1, 2013 10:19 AM (in response to Chitex1)
Because it is a new computer I would be inclined to get it back to the shop if that is possible. From purchase you have 14 days to get a (new} replacement if you are unhappy ... no quibble, they say. The longer you mess about trying to solve the problem ... the less time you have to get it back.
Currently Being ModeratedOct 1, 2013 11:16 AM (in response to Chitex1)
When you say new computer I assume you mean a brand new one not second hand. I ask because your profile says iMac (PPC)
Contact Apple if it is new, no point trying to sort it out, the beeping noises I think are a code for a hardware fault.
Currently Being ModeratedOct 1, 2013 11:19 AM (in response to Chitex1)
if it's a brand new mac i would take it back as the others indicated. however if it's not a new mac the following tells you what beeps on a mac at startup can mean:
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
5 beeps = processor is not usable
there are articles that tell how to try and troubleshoot the issue depending on the number of beeps you are having.
Currently Being ModeratedOct 1, 2013 11:21 AM (in response to Chitex1)
Bad RAM or processor. Bring the machine back. Within 14 days, Apple will give you a brand new one. After 14 days, Apple will service it free of charge.
Currently Being ModeratedOct 1, 2013 1:36 PM (in response to Chitex1)
Thank you all for your wonderful help; very glad to say after speaking with Apple as soon as my posting..took the computer back to the Apple store and problem solved, new computers up & run which makes me one happy lady:-)
Currently Being ModeratedOct 1, 2013 1:38 PM (in response to rack0 tack0)
Very new spanking new no refurbished, used or anything like that but Apple took great care of me!!