harenc

Q: iOS 7 keep turned off my iCloud settings and asking my password

Hi,

 

I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...

 

Any ideas about this?

 

Thanks very much in advance,

 

s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

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Q: iOS 7 keep turned off my iCloud settings and asking my password

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  • by huiqing88,

    huiqing88 huiqing88 Sep 30, 2013 8:42 AM in response to harenc
    Level 1 (0 points)
    Sep 30, 2013 8:42 AM in response to harenc

    My iPhone 4 & iPad Mini had the same issue.

     

     

    Maybe this is just how Apple giving users an "Entirely new phone" with iOS7 by automatically turning off all iCloud settings and wiping off all synced data. That way you get an entirely new phone. Well done Apple, well done.

  • by HawkUser,

    HawkUser HawkUser Sep 30, 2013 9:05 AM in response to harenc
    Level 1 (4 points)
    iPhone
    Sep 30, 2013 9:05 AM in response to harenc

    Hi

     

    Since I delete the iCloud account from my iPhone 4S device and adding it back again (4 days ago) the iCloud settings didn't turned off.

    The only problem left is that the iCloud back is require to verify password each time.

  • by Moog1337,

    Moog1337 Moog1337 Sep 30, 2013 9:12 AM in response to Morac
    Level 1 (5 points)
    Sep 30, 2013 9:12 AM in response to Morac

    I still had the problem after deleting and readding my account, but today I tried doing a hard reset after deleting the account like Morac suggested.

     

    I really hope this helps. This problem is just so irritating and I even lost most of my camera roll since my iphone seems to have done a backup after it first wiped about 90% of my camera roll. Thank god I previously backed up all my pictures to my computer.

  • by HawkUser,

    HawkUser HawkUser Sep 30, 2013 1:14 PM in response to harenc
    Level 1 (4 points)
    iPhone
    Sep 30, 2013 1:14 PM in response to harenc

    I am with the support on chat right now, hope to have some smart answers in couple of minutes, current stage they ask me to completly delete my device and start it as new (for all activation)

  • by DiHou,

    DiHou DiHou Sep 30, 2013 4:01 PM in response to harenc
    Level 1 (0 points)
    Sep 30, 2013 4:01 PM in response to harenc

    Same problem here. Every couple of days, I ve been asked to enter my icloud password. If I do not enter it the icloud account in my iphone 4s is disabled. if I enter the password correclty for just a few moments the icloud settings are disabled but after 1 minute, they are enabled again without me doing anything. the problem exist only on my iphone 4s not on ipad 3. the problem started the day i upgraded to ios7. I think Apple should fix it if it a bug or announce a work around.

  • by OUQuinn,

    OUQuinn OUQuinn Sep 30, 2013 9:11 PM in response to harenc
    Level 1 (0 points)
    Sep 30, 2013 9:11 PM in response to harenc

    I appreciate this thread, but I'm pretty frustrated that we can't find a solution! I have had all of the problems as described, the biggest being iCloud turning off my contacts (and everything else). Today I woke up and it got worse- it's no longer consistent. This morning iCloud was off, my contacts were gone, but in favorites they were still there. I turned iCloud back on and it fixed it. Tonight, they disappeared, I turned iCloud back on and they didn't come back! It shows them on still, but no luck! I've tried a full erase and restore from iCloud, but the problem persists. I haven't been asked for my password in a long time though. My wife also has a 4S, but hasn't seen any of these issues. I'm goint to get the delete, restart, hard restart a try now...praying they come back afterwards...

     

    **Update: I removed my account and did the process, but my contacts are still gone when they should be there...

  • by OUQuinn,

    OUQuinn OUQuinn Sep 30, 2013 9:23 PM in response to OUQuinn
    Level 1 (0 points)
    Sep 30, 2013 9:23 PM in response to OUQuinn

    I went onto my computer and edited a contact. Then I opened my phone and all of my contacts reappeared. So one problem is fixed for now. Still hoping this restart work around is successful.

  • by HawkUser,

    HawkUser HawkUser Sep 30, 2013 9:58 PM in response to harenc
    Level 1 (4 points)
    iPhone
    Sep 30, 2013 9:58 PM in response to harenc

    Hi

     

    After a hour chat with support advisor, I completly erase my device and configure it as new device, this action require to reactivate my device, after everything completed, I erase again but now restored my device from the iCloud backup.

    So far (since than) everything OK.

    I will keep you folks posted if the issue appear again

     

    Cheers

  • by Moog1337,

    Moog1337 Moog1337 Oct 1, 2013 4:26 AM in response to HawkUser
    Level 1 (5 points)
    Oct 1, 2013 4:26 AM in response to HawkUser

    Keep us posted

  • by f32,

    f32 f32 Oct 1, 2013 5:08 AM in response to harenc
    Level 1 (0 points)
    Oct 1, 2013 5:08 AM in response to harenc

    My wifes email account was locked out with an unrecognised ID. I reset her password and noticed that the criteria for icloud passwords has changed. Might not be what you guys are experiencing or you may have already tried this but I just thought I'd share on the off chance. So, reset P/W with new relevant password, re-enter new P/W in your account settings and try again. Worked for us, your mileage may vary.......

  • by HawkUser,

    HawkUser HawkUser Oct 1, 2013 10:35 AM in response to harenc
    Level 1 (4 points)
    iPhone
    Oct 1, 2013 10:35 AM in response to harenc

    Hi

     

    Password prompt visit me again today.

    I contacted again the support center, now we tried to reset my Apple ID Password via

    https://iforgot.apple.com/password/verify/appleid

     

    since i reset my password no prompt yet /// i will update as soon as i will have any update

  • by Moog1337,

    Moog1337 Moog1337 Oct 1, 2013 1:41 PM in response to HawkUser
    Level 1 (5 points)
    Oct 1, 2013 1:41 PM in response to HawkUser

    Also tired that before with tech support to no avail

     

    F32 also tried that before.

     

    And morac, it happened to ke again today so your suggestion also didnt seem to work.

     

    Ive been too busy at work to follow up with tech support, im going to try and get back in contact today.

  • by alfabas,

    alfabas alfabas Oct 1, 2013 1:50 PM in response to f32
    Level 1 (0 points)
    Oct 1, 2013 1:50 PM in response to f32

    The solution to this error (in IOS7) is: You have to edit our name ID to "manage your apple ID" from the following link and put in it the old name or misnomer. This will allow us to access iCloud on our device without problem and once there we can delete the account, momentarily leaving the device without iCloud account. Remember to remove the iCloud account, before we turn off "find my ipad" (in IOS 7 asks for this password, now if we recognize for having changed the old ID). Then repeat the process to edit the name of our apple ID to put the name you want and activate iCloud on your device using the latter name.

    Here the link:

    https://appleid.apple.com

    So I solved the problem with iCloud yesterday I came to upgrade to IOS7.

  • by harenc,

    harenc harenc Oct 1, 2013 7:49 PM in response to Morac
    Level 1 (0 points)
    Oct 1, 2013 7:49 PM in response to Morac

    Morac wrote:

     

    I'm pretty sure there's a bug in iOS 7 which triggers this problem.  I actually had the same problem back in an early version of iOS 6 and fixed it the same way.

     

    I know you said deleting your iCloud account off your device didn't fix it, but did you try what I did, which was:

    1. Delete iCloud account

    2. Restart phone.

    3. Do a hard reset (hold power and home until device restarts and Apple logo appears).

    4. Sign into iCloud account. 

     

     

    I happen to look at my log files and there were all kinds of "locked" errors when I was getting the prompts. They seemed to go away after I did the steps above.  They might return at some point, I don't know.  I do know turning off Documents & Data didn't fix the problem.

     

    I had started getting the error after an app that stores data in iCloud crashed, so it's possible it didn't release whatever iOS uses to allow apps to talk to iCloud, which would be a bug.  I've found iOS 7 to be very buggy, especially on the iPhone 5S which springboard crashes frequently.  It might take a few major releases to fix them all.

    I applied your solution. It works for two days only...

  • by Moog1337,

    Moog1337 Moog1337 Oct 1, 2013 9:18 PM in response to alfabas
    Level 1 (5 points)
    Oct 1, 2013 9:18 PM in response to alfabas

    your english is extremely hard to understand.

     

    But from what I can decipher, you want us to change the email associated with our apple id?

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