TS3694: Resolve specific iTunes update and restore errorsLearn about Resolve specific iTunes update and restore errors
Currently Being ModeratedOct 2, 2013 1:55 AM (in response to KAP7)
Currently Being ModeratedOct 2, 2013 3:31 AM (in response to Apfelwurm)
This didnt solve my problem. I tried again using my laptop with latest update from itunes turned of firwall and security. Still get the same message with same error code. Have ipad less than 24 hours and I am totally fed up.
Spent all yesterday afternoon with tech guys and not solved.
Currently Being ModeratedOct 2, 2013 4:50 AM (in response to KAP7)
Did you check the hosts file mentioned on this page http://support.apple.com/kb/TS4451 ?
You can also try these instructions, some in-depth technical knowledge may be required here:
Also check that those ports are open, which are required by Apple products:
It is also possible that your Internet provider closes certain required ports.
Check with them, whether this is the cause of your problems.
Again, make sure that the firewall and anti-virus software are off for your installation.
Reactivate them after the installation!
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