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iTunes could not connect to the iPod ...

1965 Views 6 Replies Latest reply: Oct 2, 2013 4:59 AM by lllaass RSS
markandles Calculating status...
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Nov 23, 2012 1:23 PM

I get the above error message, which mentions the pass code too.

 

When the Ipod touch starts it hangs on the screen with the apple logo. I'm trying to restore it to get it working again. I'm connecting the Ipod to my PC using USB connection. My computer refuses to recognise the ipod without the pass code being entered. But the ipod won't boot enough to let me enter one. So, I have done a hard reset, disconnected the usb lead, then held home and waited to see the connect message but nothing seems to work. No matter what I try to do I cannot get the PC and ipod to connect fully. I've tried to look at the forums but found nothing that works.

 

Has anyone got any suggestions or seen this before? Any help would be greatly appreciated. PS. I think its a 4th gen one.

 

Mark

iPod touch

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