Currently Being ModeratedOct 2, 2013 5:44 AM (in response to anntoulee)
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
Place the iPod in recovery mode using one of these programs:
For MAC or PC
Try on another computer
- Make an appointment at the Genius Bar of an Apple store.
For how to restore:
To restore from backup see:
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by: