TS1424: iTunes: Possible iTunes Store errorsLearn about iTunes: Possible iTunes Store errors
Currently Being ModeratedSep 27, 2013 12:28 PM (in response to mwski)
I have this problem with accessing the Itunes store to purchase music. All I get is a blank screen also. Does anyone have a solution?
Currently Being ModeratedOct 2, 2013 7:17 AM (in response to mwski)
Perform a Reset on the iPad (different from just restarting).
Hold down on both the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons.
After the reset, go to "Settings" then "iBooks". Go to "online content" and turn it on. Try downloading from iBooks again.
If that doesn't work, go to Settings -> General -> Reset -> Reset All Settings. When done, turn your iPad off (hold the Sleep button down for several seconds. When the red slider appears, switch it off. Wait a few seconds and then press and hold the Sleep button for 1-2 seconds and let go). After the reboot you will need to reconnect your Wi-Fi, log back in to App Store, iBook Store, and iTunes. Try downloading content again.
Side note… To use the Dictionary in iBooks, hit the Manage button in lower left of the pop-up window and select the dictionary you'd like to download.
Hope this fixes the iBooks issue!