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HT1414: Use iTunes to restore your iOS device to factory settings

Learn about Use iTunes to restore your iOS device to factory settings

HT1414 iBooks and iOS 7

227 Views 2 Replies Latest reply: Oct 2, 2013 7:18 AM by nsdjoey RSS
elle9996 Calculating status...
Currently Being Moderated
Sep 25, 2013 6:09 PM

I just upgraded to iOS 7 on my iPad .  I just bought a book. On iBooks. It downloaded. Now I cannot open any books. Starts to but then goes to my opening wallpaper page. Can anyone help

iPad, iOS 7
  • lllaass Level 10 Level 10 (135,000 points)
    Currently Being Moderated
    Sep 26, 2013 6:43 AM (in response to elle9996)

    See:

    iOS: Troubleshooting applications purchased from the App Store

    Contact the developer/go to their support site if only one app.

    Restore from backup. See:

    iOS: How to back up              

    Restore to factory settings/new iPod

  • nsdjoey Level 3 Level 3 (645 points)
    Currently Being Moderated
    Oct 2, 2013 7:18 AM (in response to elle9996)

    Perform a Reset on the iPad (different from just restarting).

    Hold down on both the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons.

     

    After the reset, go to "Settings" then "iBooks". Go to "online content" and turn it on.  Try downloading from iBooks again.

     

    If that doesn't work, go to Settings -> General -> Reset -> Reset All Settings. When done, turn your iPad off (hold the Sleep button down for several seconds. When the red slider appears, switch it off. Wait a few seconds and then press and hold the Sleep button for 1-2 seconds and let go). After the reboot you will need to reconnect your Wi-Fi, log back in to App Store, iBook Store, and iTunes. Try downloading content again.

     

    Side note… To use the Dictionary in iBooks, hit the Manage button in lower left of the pop-up window and select the dictionary you'd like to download.

     

     

    Hope this fixes the iBooks issue!

    ~Joe

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