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Restore Macbook Pro to factory settings for selling

30850 Views 10 Replies Latest reply: Oct 2, 2013 1:40 PM by amybug2 RSS
Carlouk Level 1 Level 1 (5 points)
Currently Being Moderated
Nov 20, 2012 1:30 PM

Hi

I want to sell my late 2009 Macbook Pro.

I have the original OSX  10.6 disk and the original application DVD

I want to restore it to the factory condition like when i first started it up with the intro screen.

 

However How do i do this and install the supplied applications without adding my apple account details. From memory when I did this a couple of years ago there was an issue where I installed OSX but had to put my details in to install the Applications.

 

Please help so I can prepare it for selling.

 

Thanks Carlo

  • Kappy Level 10 Level 10 (221,215 points)
    Currently Being Moderated
    Nov 20, 2012 1:31 PM (in response to Carlouk)

    Follow these instructions step by step to prepare a Mac for sale:

     

    Step One - Back up your data:

     

           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.

           B. Clone to an external drive using using Carbon Copy Cloner.

     

              1. Open Carbon Copy Cloner.

              2. Select the Source volume from the Select a source drop down menu on the left side.

              3. Select the Destination volume from the Select a destination drop down menu on the right

                  side.

              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be

                  sure to opt for that.

     

                   Destination means a freshly erased external backup drive. Source means the internal

                   startup drive.

     

    Step Two - Prepare the machine for the new buyer:

     

              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.

              2, Remove any Open Firmware passwords or Firmware passwords.

              3. Turn the brightness full up and volume nearly so.

              4. Turn off File Vault, if enabled.

              5. Disable iCloud, if enabled: See What to do with iCloud before selling your computer.

     

    Step Three - Install a fresh OS:

     

         A. Snow Leopard and earlier versions of OS X

     

              1. Insert the original OS X install CD/DVD that came with your computer.

              2. Restart the computer while holding down the C key to boot from the CD/DVD.

              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.

                  Optionally, click on the Security button and set the Zero Data option to one-pass.

              4. Install OS X.

              5. Upon completion DO NOT restart the computer.

              6. Shutdown the computer.

     

         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)

     

             Note: You will need an active Internet connection. I suggest using Ethernet if possible because

                       it is three times faster than wireless.

     

              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X

                  Utilities window appears.

              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.

              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click

                  on the Erase tab in the DU main window.

              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button

                  and set the Zero Data option to one-pass.

              5. Click on the Erase button and wait until the process has completed.

              6. Quit DU and return to the Mac OS X Utilities window.

              7. Select Reinstall Lion/Mountain Lion and click on the Install button.

              8. Upon completion shutdown the computer.

     

    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • Kappy Level 10 Level 10 (221,215 points)
    Currently Being Moderated
    Nov 20, 2012 2:15 PM (in response to Carlouk)

    You did not read very carefully. There are instructions for those using Snow Leopard or earlier versions. You cannot sell your App Store applications bought with your Apple ID because the buyer has to purchase his/her own license with their own Apple ID.

     

    The instructions provided do exactly what you want.

     

     

    Step Three - Install a fresh OS:

     

         A. Snow Leopard and earlier versions of OS X

     

              1. Insert the original OS X install CD/DVD that came with your computer.

              2. Restart the computer while holding down the C key to boot from the CD/DVD.

              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal

                  hard drive. Optionally, click on the Security button and set the Zero Data option

                  to one-pass.

              4. Install OS X.

              5. Upon completion DO NOT restart the computer.

              6. Shutdown the computer.

     

     

  • Kappy Level 10 Level 10 (221,215 points)
    Currently Being Moderated
    Nov 20, 2012 3:37 PM (in response to Carlouk)

    What applications disk. Anything on the two DVDs that came with your computer don't need your Apple ID. Once you've installed OS X you turn off the computer. The new owner will install the pre-bundled applications - iLife. That''s it.

     

    When you sell the computer you include the original two DVDs that came with it.

  • clintonfrombirmingham Level 7 Level 7 (26,885 points)
    Currently Being Moderated
    Nov 21, 2012 12:08 AM (in response to Carlouk)

    Just install from the discs that came with the computer, already!! Kappy's answered your question - no need to use your Apple ID if you use the discs that came with your machine.

     

    Clinton

  • clintonfrombirmingham Level 7 Level 7 (26,885 points)
    Currently Being Moderated
    Nov 21, 2012 1:47 AM (in response to Carlouk)

    You should be able to just install everything from both discs without the need to boot into the OS before the installation is complete. All iLife apps should be installed, as well as any third-party trial applications that may have come with your MBP.

     

    The installation should never ask you to enter or create an Apple ID.

     

    Clinton

  • amybug2 Level 1 Level 1 (0 points)

    Actually, you have to set up an account to get far enough into the reinstall of OSX to load applications from the 2nd CD. I can see what it is confusing. I just sold the computer with both disks, and just the OSX reinstalled, not the application disk.

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