HT204621: Troubleshooting wireless mouse and keyboard issues
Learn about Troubleshooting wireless mouse and keyboard issues
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Helpful answers
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Oct 2, 2013 1:29 PM in response to edwardsxby Barry Hemphill,If it is connected to your PowerBook, you need to delete from there first. Bluetooth devices may only connect with one thing at a time.
Barry
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Oct 2, 2013 1:35 PM in response to Barry Hemphillby edwardsx,Both machine were not running at the same time. It quit working on the Mac Pro and I did not know if it was the machine or the mouse, so I shut down the Mac Pro and started the Powerbook and it saw it right away ( and I have never used this mouse with the powerbook. I turned off the Powerbook and restarted the Mac Pro and it does not find the mouse. I tried resetting the PRAM and then unplugging the power cord and all USB devices, waited 5 minutes, plugged in only the power cord and it still does not see the mouse.
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Oct 2, 2013 1:38 PM in response to edwardsxby Barry Hemphill,I cannot tell from your post what you did when. You said the mouse "quit working." What did you mean by that? What happened?
Barry
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Oct 2, 2013 1:40 PM in response to Barry Hemphillby edwardsx,The mouse was working last night when I shut the machine down and when I started it this morning, it could not find the mouse.
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Oct 2, 2013 1:57 PM in response to edwardsxby Barry Hemphill,Try resetting the SMC and PRAM (again).
Barry