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Helpful answers
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Oct 2, 2013 2:50 PM in response to jolly papaby matt00,Hey jolly papa,
Thanks for the question. We may want to manually restart your Apple TV. You can do so with the aluminum Apple Remote, or by unplugging the device for 30 seconds:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/HT3180
If the above does not work, you'll want to restore your Apple TV:
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Thanks,
Matt M.