jjkboswell

Q: How to reset forgotten Restrictions password with iPhone restore?

Hi,

I set restrictions on my iphone to disable in-app purchases so that my children don't rack up a bill on my account. Unfortunately I've forgotten the password and now I need an in-app purchase for CoPilot navigation app.

Can I reset my iPhone and then restore from a backup to clear the restrictions password? If so, is there a step by step guide to do this? Much appreciate any help.

Boz

iPhone 3GS, iOS 4, Windows 7 (rocks)

Posted on Nov 30, 2010 9:49 AM

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Q: How to reset forgotten Restrictions password with iPhone restore?

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 2, 2013 4:57 PM in response to Alexx123
    Level 8 (38,274 points)
    Mac OS X
    Oct 2, 2013 4:57 PM in response to Alexx123

    Alexx123 wrote:

     

    It says i will lose purchased apps. And i will have to repurchase

    No, you won't lose purchased apps, because once purchased you can download them again as often as you want to. What you WILL lose is the data in the purchased apps, such as game scores.

  • by Alexx123,

    Alexx123 Alexx123 Oct 2, 2013 5:00 PM in response to jjkboswell
    Level 1 (0 points)
    Oct 2, 2013 5:00 PM in response to jjkboswell

    What does that mean losing game scores?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 2, 2013 5:07 PM in response to Alexx123
    Level 8 (38,274 points)
    Mac OS X
    Oct 2, 2013 5:07 PM in response to Alexx123

    Suppose you have Angry Birds. You restore the phone. You put the Angry Birds app back on it. You will start with a score of zero; it will have forgetten all of your previous accomplishments.

  • by Alexx123,

    Alexx123 Alexx123 Oct 2, 2013 5:10 PM in response to jjkboswell
    Level 1 (0 points)
    Oct 2, 2013 5:10 PM in response to jjkboswell

    Oh!  Thats ok. Im fine with that. I dont mind. After i change this. Will there be other problems?

  • by Alexx123,

    Alexx123 Alexx123 Oct 2, 2013 5:22 PM in response to jjkboswell
    Level 1 (0 points)
    Oct 2, 2013 5:22 PM in response to jjkboswell

    It says "there was a problem downloading the software for the iPhone 'Alex's Phone'. The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again later."  What do i do from here?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 2, 2013 5:22 PM in response to Alexx123
    Level 8 (38,274 points)
    Mac OS X
    Oct 2, 2013 5:22 PM in response to Alexx123

    There should be no problems other than the inconvenience of having to reload your media and apps.

     

    Except for one factor - contacts, calendar, notes, photos in the camera roll. You need to copy all of these to your computer or you will lose them. The easiest way is to sync these with apps on your computer such as MS Outlook or iCal and Address Book on a Mac. Photos are copied the same way you would with any digital camera.

     

    The alternative is a 3rd party app that can copy files from an iPhone to your computer. TouchCopy is probably the best. It is not free, but has gotten positive reviews.

     

    NOTE: I have no connection with the developers, and don't even own it.

  • by masuma.sugar,

    masuma.sugar masuma.sugar Oct 3, 2013 3:08 AM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 3, 2013 3:08 AM in response to Lawrence Finch

    I don't remember setting a restriction passcode. I have no reason to. I have no kids or anyone who would purchase items without my knowledge. There must be a way since there are people in this thread who have has success

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 3, 2013 5:24 AM in response to masuma.sugar
    Level 8 (38,274 points)
    Mac OS X
    Oct 3, 2013 5:24 AM in response to masuma.sugar

    Whether you remember it or not, you (or someone) set a restrictions passcode. If it is a company issued phone it may have been your IT department. There were ways to determine the restrictions passcode with earlier versions of iOS, by exploiting bugs in the backup file that were later fixed by Apple. No one has found a way since those "back doors" were closed.

  • by masuma.sugar,

    masuma.sugar masuma.sugar Oct 3, 2013 5:48 AM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 3, 2013 5:48 AM in response to Lawrence Finch

    Oh ok. It must've been my old employers. I had my work outlook email enabled  in my phone. They must've set the restriction. Great maybe if I go back to them, they might know. Thanks

  • by masuma.sugar,

    masuma.sugar masuma.sugar Oct 4, 2013 11:30 AM in response to walldogkl
    Level 1 (0 points)
    Oct 4, 2013 11:30 AM in response to walldogkl

    Hi guys i just managed to restore my passcode to 1234. I basically followed the instructions from Walldogkl (page 18_ and Tomjr260

     

    The only tweaks i did was, I had to create a new windows account on my laptop (i think my account was infected or corrupted) and instead of restoring via ibackupbot. I restored via itunes.

     

    This was an iphone 4 IOS7. Hopefullly this should now be able to transfer to my 5s without any problems.

  • by Butsaba,

    Butsaba Butsaba Oct 6, 2013 1:20 AM in response to jjkboswell
    Level 1 (0 points)
    Oct 6, 2013 1:20 AM in response to jjkboswell

    I agree that this design is flawed. It should have been possible to reset this using the primary Apple ID/Password combination. Since the Apple ID also allows you to set credit card information etc., why can't it allow for a rest of a simple Restrictions Code?

     

    Thankfully, my issue is solved since I went through all my different 4-digit numbers I use and one of them hit! But I expected better from Apple engineers.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 6, 2013 7:31 AM in response to Butsaba
    Level 8 (38,274 points)
    Mac OS X
    Oct 6, 2013 7:31 AM in response to Butsaba

    Butsaba wrote:

     

    Since the Apple ID also allows you to set credit card information etc., why can't it allow for a rest of a simple Restrictions Code?

     

    Because families frequently share an Apple ID, but you may want restrictions on your children's activities, even though the use the same Apple ID.

     

    The other reason is for that to work Apple would have to know your restrictions passcode. The passcode is an encryption key that is kept only on the phone. Your Apple ID password is known to Apple, but is NOT known to apps or even iOS on your phone (for security reasons), so if you have just the phone your Apple ID won't be enough. Do you really want Apple to have that additional information?

  • by bphf98,

    bphf98 bphf98 Oct 7, 2013 1:08 PM in response to walldogkl
    Level 1 (0 points)
    Oct 7, 2013 1:08 PM in response to walldogkl

    I downloaded backup extractor and at the bottom right it says "Expert Mode" so I clicked that, then Library, Preferences,

    then scrolled down to find ".com.apple.springboard (HomeDomain).plist" as well as ".com.apple.springboard (RootDomain).plist". but neither have the information I need.

     

    I also clicked on the long file highlighted in blue under the heading "folder" and went all the way to the bottom where it has a file called "info" and that looked like what everyone has been saying with the "<string>" in it but I can't seem to find the restrictions code.

     

    Does any of this make sense? Getting frustrated.

  • by masuma.sugar,

    masuma.sugar masuma.sugar Oct 7, 2013 1:32 PM in response to bphf98
    Level 1 (0 points)
    Oct 7, 2013 1:32 PM in response to bphf98

    The code isn't in there. You have to make the changes suggested in the post by the user on page 18 and then restore the amended back up.

     

    It didn't work for me at first.

    The only changes I made to his instructions was that I had to create a new windows account and then do a back up on that account. And then amend the backup on ibackupbot. And then restore via iTunes.

  • by kcava4,

    kcava4 kcava4 Oct 15, 2013 12:42 PM in response to bphf98
    Level 1 (0 points)
    Oct 15, 2013 12:42 PM in response to bphf98

    i tried resetting my phone to factory settings and it said I had to turn off "Locate My Phone" first, but can't do that with the RESTRICTION CODE that I forgot.Now what can I do?

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