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MacBook Pro Retina display burn-in?

1269077 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • BlagovesTaskov Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 25, 2013 12:12 AM (in response to Drew84)

    I got one back in August.

     

    Had 1st gen LG display with really, really bad image retention.

     

    I returned it to a apple service, they replaced it with 2nd gen LG and so far it is working okay - not yellowish, no retention. Not sure for how long, however.

     

    In spite of mine got fixed (for now), I really began hate Apple (after years using Apple products) ...

     

    On top of that, I tried to install iOS7 from my phone, installation failed and I lost all my contacts and pictures


    Way to go Apple !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Werner P. Calculating status...
    Currently Being Moderated
    Sep 25, 2013 5:36 AM (in response to Drew84)

    Drew84 wrote:

     

    I haven't followed this thread in months, but I'm curious what the current situation is with refurb 15-inchers? Are they a mixture of panels? Anyone having luck with them?

    I have a 2012 refurb RMBP, it has a Samsung display, and no yellow tint or image retention.

    Guess I was lucky.

  • gaborfromszigethalom Level 1 Level 1 (0 points)
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    Sep 25, 2013 7:19 AM (in response to mittense)

    HI,

    What do you think about new retina macbook pro now? Have all of them Samsung display or not?

  • Dr Sly Level 1 Level 1 (145 points)
    Currently Being Moderated
    Sep 25, 2013 3:57 PM (in response to mittense)

    Hello all, wanted to drop a line, it's been more than a year.

     

    I have had this rMBP with a Samsung display for 12 months or so, after three other rMBPs with a total of 6 displays (one of them had two screen replacements at first).

     

    My Samsung display is still fantastic. No ghosting, no yellow, no nothing wrong.

     

    Amazing computer still!

     

    Peace out. Dr Sly

  • Bf109 Calculating status...
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    Sep 26, 2013 10:35 AM (in response to Dr Sly)

    How did you get Apple to agree to give you a new repalcement as opposed to just a screen replacement?

  • Dr Sly Level 1 Level 1 (145 points)
    Currently Being Moderated
    Sep 27, 2013 6:23 AM (in response to Bf109)

    I argued, back in june or july 2012, that a 2.5K $ machine should be flawless, and that three different LG displays with image retention was pretty embarrassing . It was at the Montreal Apple Store in QC, Canada. I knew a few of the staff, and since I was back then considered a business customer, they were much more attentive to my arguments (I had the Apple business stafff talk to me, the black shirts back then).

     

    What really made a difference is that they had a Saumsung and a LG rMBPs side by side on the presentation floor of this store (the largest in Canada, so they had quite a few rMBP demos). The irony spoke for itself. Perfect, and I mean, *perfect* Samsung colours and zero ghosting after 10 minutes or more, whilst the LG, yelloish and lame, would exhibit image retention after just about a few minutes, for everyone to see.

     

    They say an image is worth a thousand words. Well, a malfunctining rMBP is worth many thousands of dollars, and I wanted perfection for that price. I ended up upgrading to the 4.3K $ machine anyways, with the best specs, once I got my hands on a Samsung. I have a historical record of all my misadventures with the six displays on four rMBPS, in the form of dozens of pictures of the issues.

  • alexxfloo Calculating status...
    Currently Being Moderated
    Sep 27, 2013 3:33 PM (in response to mittense)

    My mbpr had image retention problems from day one and got worse. After 7 months i decided to go to service and they tested it. It failed and got a perfect Samsung. SO happy now.

  • rmagnell Calculating status...
    Currently Being Moderated
    Sep 28, 2013 9:10 PM (in response to mittense)

    This problem is becoming more of an issue now building websites and graphics. My warranty is up apparently. Has anyone been able to get this repaired out-side of the warranty?

  • luisfrompo Calculating status...
    Currently Being Moderated
    Oct 3, 2013 6:21 AM (in response to vmac83)

    Hi! I hace a rMPB and I introduced the code so I get the same as you:

     

    Week 4 (January) or week 31 (July)

     

    I have tried to enter the comand in terminal but it doesn´t work

     

    How did you know if your panel is SAMSUNG

     

    I´m really looking forward your answer, greetings and Thank you!

  • P22YSH Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 3, 2013 10:14 PM (in response to luisfrompo)

    ioreg -lw0 | grep "EDID" | sed "/[^<]*</s///" | xxd -p -r | strings -6

  • Dannyboy3D Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 8, 2013 8:49 PM (in response to Drew84)

    My Refurb rMBP (2012) has an LG display.  Recently, it also began showing a defective pixel (which, in retina display terms, almost certainly means a CLUSTER of defective pixels). 

     

    I'll be heading over to the Apple Store later this week to see what transpires...hopefully, I won't have to vent any frustrations on this forum and it will be a smooth process.

  • Merch Visoiu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 8, 2013 9:41 PM (in response to Dannyboy3D)

    Dannyboy3D wrote:

     

    I'll be heading over to the Apple Store later this week to see what transpires...hopefully, I won't have to vent any frustrations on this forum and it will be a smooth process.

     

    Enjoy your yellow-tinted Samsung replacement.

  • anteksiler Calculating status...
    Currently Being Moderated
    Oct 9, 2013 6:01 AM (in response to mittense)

    I bought a brand new & custom rMBP in August 2012 with the image retention problem. I bought the laptop in US and I live in Turkey.

     

    I took the laptop in for a screen replacement today, because its getting worse each day. Apple distributor here told me that my international warranty is over.

     

    Does this mean that I am left with a defect product?

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 9, 2013 10:33 AM (in response to Merch Visoiu)

    Merch Visoiu wrote:

     

    Dannyboy3D wrote:

     

    I'll be heading over to the Apple Store later this week to see what transpires...hopefully, I won't have to vent any frustrations on this forum and it will be a smooth process.

     

    Enjoy your yellow-tinted Samsung replacement.

     

    So, you checked your display against a properly calibrated one and confirmed your suspicions?

    If so, please post a side-by-side comparison photo so we can use it to start a separate thread about yellow Samsung rMBP display panels.

     

    Thanks.

  • northtwilight Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2013 12:12 PM (in response to Canuck1970)

    Just to add to the above:

     

    Why you* have to calibrate in the first place, and why every monitor needs it, regardless of

    1. manufacturer
    2. quality of the manufacturing process
    3. cost of the panel you use
    4. printer you use for hard output

     

    a.) http://blogs.scientificamerican.com/symbiartic/2012/01/09/professional-color-cal ibration-for-computer-screens/

     

    Guidelines and tips from the same author as to how to get started calibrating your monitor:

     

    b.) http://blogs.scientificamerican.com/symbiartic/2012/01/17/how-to-calibrate-your- monitor/

     

    *I'm not a graphics professional (and haven't been in many years) so I don't really care about tinting so much - adjusted my Samsung replacement screen by hand / eye (ie without a professional calibrator) a couple of times, but this is personal preference in my case and I don't need to have a graphics-quality screen.

     

     

    ---

     

    Sad story - those of you from a couple of years back may remember I talked about a robbery at the one reseller I went to, to ask about their experiences with retina display MBPs. Stopped in the day before yesterday and found out that the same bunch of thieves actually ended up going in a second time and held the place up at gunpoint a few weeks later. Crazy.

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