HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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Helpful answers
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Sep 23, 2013 6:47 PM in response to gerardandmaryby Ralph Landry1,If you go to Photo, Camera Roll and a pic, lower left there should be a blue square with an arrow pointing up. Then touch the pic and select Next from upper right, then Mail is one of the options.
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Sep 23, 2013 6:52 PM in response to gerardandmaryby ckuan,Yes, you can e-mail photos in IOS 7.
In Photos app > tap Abums (bottom right) > tap Camera Roll > tap photo > tap bottom left icon (square with an arrow pointing up) > tap Next (top right) > tap Mail icon to send as e-mail.
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Oct 3, 2013 7:15 AM in response to ckuanby jerseymomma,I do the above steps, but then when I click email, it asks me to add an account as if I don't have one set up, BUT my gmail account is already on the phone. When I try to re-add it it says, "Gmail account is already setup on the phone", and then I hit cancel, and it still makes me add an account. Help!
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Oct 3, 2013 7:30 AM in response to jerseymommaby ckuan,Check your Settings > Mail, Contacts, Calendars > under MAIL section, Default Account > choose your e-mail account here.
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Oct 3, 2013 8:09 AM in response to ckuanby jerseymomma,Under Mail section I can select: Preview, Show to, Flag Style, Ask before deleting, Load remote images, Organize by thread, Always BCC myself, Increase quote level and Signature. Then it goes to contacts. Where would I select default account? When I go into Mail, Contacts, Calendar, under accounts, it has iCloud, Gmail and Add Account. So the gmail is already there? When I click on Gmail, it shows my email address and is green for mail, calendars and notes. Thanks for responding.
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Oct 3, 2013 8:19 AM in response to jerseymommaby ckuan,Under the Signature option is Default Account.
What version of IOS are your using?
Can you send an e-mail using GMail?
Message was edited by: ckuan
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Oct 3, 2013 8:23 AM in response to ckuanby jerseymomma,I have the new IOS7. It has been sporadic since I downloaded it. Worked fine before. Yes, I can send/receive fine on my gmail on the phone, but it doesn't recognize the gmail automatically anymore when I try to send a pic from the photo app. There isn't a "set default" option under signature on my phone. It jumps to contacts. I got it to work temporarily by going into the mail settings, turning the toggle to off, then back on, and it worked last night. Today doesn't work again.
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Oct 3, 2013 8:27 AM in response to jerseymommaby ckuan,1. Double tap Home button and delete the Mail app from multitask-list.
2. Delete the GMail account.
3. Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
4. Setup Gmail again.
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Oct 6, 2013 12:00 PM in response to gerardandmaryby Bee Rad 68,I have the same problem but cannot send via iMessage. I hit send but it will not send. Help???
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Oct 7, 2013 7:15 AM in response to ckuanby jerseymomma,Hi, my email started working again for sending images without me doing anything, then it stopped, and I couldn't even open my gmail from my phone. The iphone screen showed I had unread mail for my gmail, but when I clicked on it, it asked me to add my email account. I think there is some kind of bug in the IOS. The issue comes and goes.
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Oct 12, 2013 3:50 PM in response to ckuanby aikene,I have exactly the same problem. I deleted my account, turned off the phone, signed back in and re-created my account. I tried to email a photo, and I get that cool sound it makes when it sends, but nothing showed up in my inbox. When I checked the outbox on my phone, there's my email with a red ! next to it. Now what??
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Oct 12, 2013 3:54 PM in response to aikeneby aikene,Also, Im getting a message that says the user name or password for SMTP: email address is incorrect. It has an additional smtp right after the @ sign.
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Nov 7, 2013 1:53 AM in response to ckuanby aremaitch,I've no mail icon to select. How do I enable the mail option in photos?