Skip navigation

iPhone requesting password for an account I'm already logged in to

120 Views 1 Reply Latest reply: Oct 3, 2013 8:54 AM by allen a RSS
KyeLani Calculating status...
Currently Being Moderated
Oct 1, 2013 9:35 AM

Hello,

 

My Apple ID has several email addresses connected to it and one of them (it seems) used to be an OLD Apple ID that I deleted.

 

I've just turned on my new 5S and I'm attempting to restore from iCloud backup. I've successfully entered the pasword for my iCloud account, but now the phone is asking for the password associated with the OLD Apple ID (which I must have used to buy one or more apps that are installed on my phone, but which no longer exists and whose email address is now attached the ID I'm already signed in to). I know. What a mess.

 

I seem to remember this happening when I upgraded to 4S, but I can't remember how I resolved it.

 

Can anyone help, please?

 

Thank you.

iPhone 5s, iOS 7.0.2

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.