HT203302: Get help with Personal Hotspot in iOS

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MDMarco

Q: "Unable to join the network"

iPhones - updated with iOS7:

 

At home, I use a wireless gateway, that is WEP secured.

Before the update, the iPhones Wi-Fi would connect to the network automatically when in range.

 

Since the update, they will only connect after I change the gateway password.

After a period of time, they do not connect automatically.

When I "forget this network" and re-enter the current password, it returns an "unable to connect" error, until I change the password again.

 

This occurs with both of our iPhones, at home.

My iPhone does tend to connect normally to other secure networks I use regularly

 

I have other devices connected wirelessly at home that continue to operate normally, so I need to keep the original password.

 

There may be a setting I need to change in my gateway, or iPhones, but Comcast/Xfinity has not been able to help identify it and blames the iPhone for the failure to connect.

 

Any ideas?

iPhone 4S, iOS 6

Posted on Oct 3, 2013 12:41 PM

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Q: "Unable to join the network"

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