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Oct 3, 2013 2:28 PM in response to judycmurffby judysings,Hi judycmurff,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
Some car stereos require a firmware update for AVRCP 1.4 Bluetooth compatibility
http://support.apple.com/kb/TS4483
I hope this information helps ....
Have a great day!
- Judy
