HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups

snadaroony

Level 1 (0 points)

Q: HELP

Hi all

I have just updated my Iphone 4s to latast software and when it restarted it asked me for a pass code. I have never used a pass code so I put in 0000, no good. So I put in 1234 and it told me no good and has now disabled my phone and I can't access it.

Please can someone help me?

iPhone 4S, iOS 7

Posted on Oct 2, 2013 10:16 AM

I have this question too

Q: HELP

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Page 2

by Axeman1020,

Axeman1020 Oct 3, 2013 10:12 AM in response to snadaroony
Level 6 (14,979 points)

iPhone

Oct 3, 2013 10:12 AM in response to snadaroony

Open iTunes
If you don't have a Menu Bar hit CTRL+B
Help > About iTunes. It should be 11.1.0.126

If not:
Download iTunes
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by snadaroony,

snadaroony Oct 4, 2013 1:24 AM in response to Axeman1020
Level 1 (0 points)

Oct 4, 2013 1:24 AM in response to Axeman1020

Whoo Hoo!!

You did it thank you so much. It is now up and running. You saved my life.

Thank you
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by Axeman1020,

Axeman1020 Oct 4, 2013 3:09 AM in response to snadaroony
Level 6 (14,979 points)

iPhone

Oct 4, 2013 3:09 AM in response to snadaroony

You're welcome
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Page 2

HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Q: HELP

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by Axeman1020,

by snadaroony,

by Axeman1020,

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