3 Replies Latest reply: Nov 4, 2013 7:48 PM by pskerwood
marykayj Level 1 Level 1 (0 points)

My computer is constantly reloading the internet pages every few seconds. Also goes to the color swirl to think often. What is wrong? Thank you.

  • 1. Re: My computer keeps reloading pages on the internet every few seconds. Also goes to the colored thinking swirl often. What is wrong?
    Carolyn Samit Level 10 Level 10 (89,580 points)

    Hi..

     

    If you are using Safari, with Safari open, press Command + Option + E to empty the cache. Then quit and relaunch Safari to test.

     

    If that didn't help,  try troubleshooting Safari extensions and third party plug-ins.

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

     

     

    If it's not an extension or plug-in issue ...

     

    Open a Finder window. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    ~/Library/Caches/com.apple.Safari/Cache.db

     

    Click Go then move the Cache.db file to the Trash.

     

    Quit and relaunch Safari.


     

     

     


  • 2. Re: My computer keeps reloading pages on the internet every few seconds. Also goes to the colored thinking swirl often. What is wrong?
    Linc Davis Level 10 Level 10 (117,815 points)

    When you next have the problem, note the exact time: hour, minute, second.

     

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard (command-C). Paste into a reply to this message (command-V).

     

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • 3. Re: My computer keeps reloading pages on the internet every few seconds. Also goes to the colored thinking swirl often. What is wrong?
    pskerwood Level 1 Level 1 (0 points)

    I am having similar issues. Safari will reload it's pages every few seconds. I cannot even make changes in Safari's preferences fast enough before Safari reloads and the preference pane disappears. I have to go to the dock and reselect Safari, then reselect. Here are the logs that I have noted at the times of problem. I have tried all of the above solutions with no avail. Please help! Thank you!

     

     

    11/4/13 7:26:46.415 PM coreservicesd[63]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=100

    11/4/13 7:27:41.781 PM sandboxd[1213]: ([1212]) mdworker(1212) deny file-write-owner /Users/MadDog/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV1.sto redata-wal (import fstype:hfs fsflag:480D000 flags:240000005F diag:0 uti:com.apple.notes.externalrecord plugin:/Library/Spotlight/Notes.mdimporter - find suspect file using: sudo mdutil -t 56992352)

    11/4/13 7:27:41.000 PM kernel[0]: Sandbox: sandboxd(1213) deny mach-lookup com.apple.coresymbolicationd

    11/4/13 7:27:41.789 PM sandboxd[1213]: ([1212]) mdworker(1212) deny file-write-owner /Users/MadDog/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV1.sto redata-shm (import fstype:hfs fsflag:480D000 flags:240000005F diag:0 uti:com.apple.notes.externalrecord plugin:/Library/Spotlight/Notes.mdimporter - find suspect file using: sudo mdutil -t 56992352)

    11/4/13 7:27:45.198 PM _coreaudiod[1218]: audit warning: soft /var/audit

    11/4/13 7:27:45.198 PM _coreaudiod[1219]: audit warning: allsoft

    11/4/13 7:27:45.235 PM _coreaudiod[1221]: audit warning: closefile /var/audit/20131105032632.20131105032745

    11/4/13 7:31:06.446 PM com.apple.launchd.peruser.501[135]: ([0x0-0x17a17a].com.apple.Safari[1205]) Exited: Killed: 9