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Issues with storing/adding contact info.?

254 Views 8 Replies Latest reply: Oct 7, 2013 2:35 PM by E.Pena RSS
E.Pena Calculating status...
Currently Being Moderated
Oct 4, 2013 11:09 AM

Hi everyone, hopefully I am asking in the right location. Two part question relating to Contacts:


1) So, I am having an issue when I store my whos who (i.e. Brother, sister, etc.) to let Siri know my personal relationships like for instance members of my family, however these links keep dissapearing. I try turning off and on again, but I do not want to reset ky device. Anyone else with this problem? Oh, and I am using iCloud, Hotmail, and Facebook info as contacts, but iCloud is my default.


2) How do I store a contacts number that says iPhone by their phone number? Sometimes the iPhone tag appears automatically and sometimes it does not ("Mobile"). I do not know how to add gamecenter id as well, no tag for that. Nice to have accurate information.



A little detailed. Any useful help is appretiated, thanks.

iPhone 4S, iOS 7.0.2, 16 GB White w/ Otterbox Defender
  • Meg St._Clair Level 8 Level 8 (37,460 points)
    Currently Being Moderated
    Oct 4, 2013 11:18 AM (in response to E.Pena)

    You change the label by tapping on it while in the Edit screen.

  • Thom_D Level 3 Level 3 (970 points)
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    Oct 4, 2013 3:33 PM (in response to E.Pena)

    Are you using the iPhone contacts app to store your contact information?  Or are you using a 2nd party such as gmail?  I use gmail so that I never lose a contact, have access to them anywhere and if I should ever choose to get a phone that is not an iPhone I can. 


    Gmail doesn't offer the option to change the device lable to iPhone, but I believe that the Apple contacts app does.

  • Meg St._Clair Level 8 Level 8 (37,460 points)
    Currently Being Moderated
    Oct 5, 2013 4:42 AM (in response to E.Pena)

    E.Pena wrote:


    Technically you can change the label to iPhone for contacts with an iPhone, but only coincidentally changes.

    Sorry but I can't make sense of that sentence. The iPhone label is there if you're using iCloud. While in a contact, tap "Edit" in the upper right corner. Tap the label (Home, work, Mobile) to the left of the phone number. Select one of the existing labels or scroll down to the bottom of the list and tap "Add Custom Label".  If you don't see that option, it's because you're syncing to an account that doesn't support them. 


    There is no "Gamecenter" phone label because Gamecenter IDs aren't phone numbers. However, you could use the Social Profle section for that. Tap "Add Social Profile". Tap where it says "Twitter" then scroll down to "Add Custom Service".


    Best of luck.

  • Meg St._Clair Level 8 Level 8 (37,460 points)
    Currently Being Moderated
    Oct 5, 2013 10:30 AM (in response to E.Pena)

    I understand. If it doesn't work the way I described it, there's something wrong. Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?


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