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I have an "X" on my battery Icon and when I click on it, it says No battery available

21974 Views 23 Replies Latest reply: Apr 3, 2014 8:59 AM by dorpen71 RSS
  • LPSTP Level 1 Level 1 (0 points)

    This is not true.  Taking your MacBook in to an APPLE STORE is the best way to waste your time and money....I've done it at least 4 times with my piece of junk "top of the line" MBP.

  • dw1510 Level 1 Level 1 (0 points)

    I hate mac... no more mac in my life...

  • brngates Calculating status...

    Hello, i have the same info here is a screen shot of my battery with x and also my battery info

    im using a MacBook Air mid 2011 11"

    Screen Shot 2013-10-28 at 9.09.12 PM.png

    BATTERY INFO HERE:

    Battery Information:

     

      Model Information:

      Serial Number:    D86145700ZFDKRQA1

      Device Name:    bq20z451

      Pack Lot Code:    0

      PCB Lot Code:    0

      Firmware Version:    406

      Hardware Revision:    000a

      Cell Revision:    173

      Charge Information:

      Charge Remaining (mAh):    0

      Fully Charged:    No

      Charging:    No

      Full Charge Capacity (mAh):    0

      Health Information:

      Cycle Count:    0

      Battery Installed:    No

      Amperage (mA):    0

      Voltage (mV):    0

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):    10

      Disk Sleep Timer (Minutes):    10

      Display Sleep Timer (Minutes):    10

      Sleep on Power Button:    Yes

      Wake on AC Change:    No

      Wake on Clamshell Open:    Yes

      Wake on LAN:    Yes

      Current Power Source:    Yes

      Display Sleep Uses Dim:    Yes

      PrioritizeNetworkReachabilityOverSleep:    0

      RestartAfterKernelPanic:    15

      Standby Delay:    4200

      Standby Enabled:    1

      Battery Power:

      System Sleep Timer (Minutes):    10

      Disk Sleep Timer (Minutes):    10

      Display Sleep Timer (Minutes):    2

      Sleep on Power Button:    Yes

      Wake on AC Change:    No

      Wake on Clamshell Open:    Yes

      Display Sleep Uses Dim:    Yes

      Reduce Brightness:    Yes

      RestartAfterKernelPanic:    15

      Standby Delay:    4200

      Standby Enabled:    1

     

    Hardware Configuration:

     

      UPS Installed:    No

     

    AC Charger Information:

     

      Connected:    Yes

      ID:    0x0000

      Revision:    0x0000

      Family:    0x0000

      Serial Number:    0x00000000

      Charging:    No

  • applequestions25 Level 1 Level 1 (0 points)

    This just means that your computer either doesn't recognize the battery or the batttery is bad.

  • conorfromvictoria Level 1 Level 1 (95 points)

    There are several things that could make a bad

    Battery icon appear.

     

    1) battery is more than 3 years old.

        No more charge cycles left.

    ( I don't see anything in this case to indicate this is the problem)

     

    2) damaged battery firmware.

       

    3) damaged system permissions/.plist files

     

    One way that can bring back regular

    Useage is to run a disk repair and check for

    Errors. If found, do a repair disk function.

    After do a option + command P&R keys while

    Starting up to clear PRAM.

     

    If above fails try an SMC reset.

     

    If this step above fails, you've got a

    hardware issue.

     

    Hopefully this advice is useful.

  • conorfromvictoria Level 1 Level 1 (95 points)

    I can confirm several people have suddenly

    experienced a bad battery icon or broken Bluetooth

    Icon when upgrading from one system instead of doing

    clean installs of MacOS.

     

    The way to fix was to do a system disk repair

    and in some cases delete the corrupted .plist manually

    and restart.

    This forces the OS to write a new clean .plist file.

     

    You really sound like you've got a .plist problem.

  • brngates Level 1 Level 1 (0 points)

    I just got done talking to a friend of mine at apple he ran a full diagnostics on my mac and told me its a hardware issue and to call apple but i sadly dont have enough money to even cover shipping costs so im screwed.

  • Gonzalo38 Level 1 Level 1 (0 points)

    In my case, opening my MacBook and dusting it was the solution to the "X" problem. I would have never had imagined that dust could create so many problems.

     

    If your computer is not under warranty, give it a try.

     

    You don't have a Mac store near you ?

  • dorpen71 Calculating status...

    thegeek

    Re: I have an "X" on my battery Icon and when I click on it, it says No battery available

    Oct 7, 2012 5:05 AM (in response to Musicandcarrots)

    Shut down the computer.

    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.

    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.

    Release all the keys and the power button at the same time.

    Press the power button to turn on the computer.

    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

     

    Many thanks. Your help saved me a lot of money. it worked.

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