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Safari crashes on ipad2 after ios7 upgrade

16720 Views 56 Replies Latest reply: Jan 4, 2014 11:34 AM by Tulkinghorn RSS
  • Bud Hartley Level 1 Level 1 (0 points)
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    Oct 2, 2013 11:30 AM (in response to fromsouth)

    Agreed!  I'm sure it is another application (or some other corruption) that is causing the problem...  Starting over seems to be the solution.  One benefit is that you aren't likely to load an application that you aren't using :-).

  • Apfelwurm Level 4 Level 4 (1,685 points)
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    Oct 2, 2013 11:37 AM (in response to Bud Hartley)

    This is confusing, how many usernames are you using?

     

    Anyway, what do you expect of me?

    If iOS 7 crashing were a general problem, then Apple would have issued an update long time ago.

    It therefore appears that there is a problem in your particular iPad environment only.

  • Bud Hartley Level 1 Level 1 (0 points)
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    Oct 2, 2013 11:48 AM (in response to Apfelwurm)

    I apologize for any confusion I may have caused Apfelwurm.  I only have one ID (this one)...

     

    My Einstein quote was in response to your statement: "If you constantly did a restore from the same backup without success, you could have tried a different backup, should you have some spare backups."

     

    Regarding your question "Anyway, what do you expect of me?" I have no expectation of you.  I agree that the issue isn't with iOS7 since there are only a "few" of us having the problem.

     

    I agree that if the problem was universal, Apple would fix it.  I also agree with you and Fromsouth that the solution is to wipe the device clean and start over.  The good news is that the purchased applications can be reinstalled from the store, and the iTunes files, Kindle books, iBooks, etc. can all be reloaded.  It just takes some time.

  • Apfelwurm Level 4 Level 4 (1,685 points)
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    Oct 2, 2013 12:04 PM (in response to Bud Hartley)

    There is only one thing to do: restore your iPad.

     

    If you restore your iPad as new, i.e. no backup, then you will obviously not have your own apps.

    But if you do that and your iPad still crashes, then there is probably a hardware problem in your iPad.

     

    I'm afraid there is no other solution in your case other than to work by elimination.

  • TonyLyons Calculating status...
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    Oct 2, 2013 12:12 PM (in response to Apfelwurm)

    Well folks I finally figured it out. It was a four part solution. I did a rest on all settings. That allowed me to open up Safari, but it ran very slowly.I found it kept trying to load up my.yahoo.com. I was able to filling delete that page. Then I discovered that my bookmarks were multiplied many fold. I needed to choose a different folder to display on the opening page. I then deleted several bookmarks. Now it is running like it did when I first installed iOS7, which is great!

  • Apfelwurm Level 4 Level 4 (1,685 points)
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    Oct 2, 2013 12:40 PM (in response to TonyLyons)

    Did you also delete the history and cookies in Safari?

  • TonyLyons Level 1 Level 1 (0 points)
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    Oct 2, 2013 1:18 PM (in response to Apfelwurm)

    Yes, but when I tried to apply the same solution to my iPad I discovered why they both had a problem. They were hooked together with iCloud. I turned off Safari talking to iCloud and erased all of the bookmarks. Immediately Safari started working again. I also noticed that my iPhone Safari was bogging down again. It was replicating the iPad! I will now clean up the iPhone and then turn on the iCloud sharing again on the iPad.

  • Apfelwurm Level 4 Level 4 (1,685 points)
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    Oct 2, 2013 1:29 PM (in response to TonyLyons)

    You write that you have erased your bookmarks, are they now lost forever or do you have their backup somewhere?

  • TonyLyons Level 1 Level 1 (0 points)
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    Oct 2, 2013 1:49 PM (in response to Apfelwurm)

    Erased them on my iPad. They are on my iPhone. In fact they were doubling up again. I have just cleaned up the iPhone. I turned on the iCloud sharing for Safari on both devices. I now hope to see my iPhone bookmarks on my iPad as it should work. I f not so be it.

  • Apfelwurm Level 4 Level 4 (1,685 points)
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    Oct 2, 2013 1:59 PM (in response to TonyLyons)

    Losing one's bookmarks is for some of us not a minor affair.

    I cannot find clear instructions on how to back up bookmarks in Safari.

    Must have missed that somewhere along the line...

  • TonyLyons Level 1 Level 1 (0 points)
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    Oct 3, 2013 8:05 AM (in response to Apfelwurm)

    So then the key to fixing my issue was that for some reason there were 7700 bookmarks in the cloud. They were being copied into my devices and bogging them down. I turned off the Safari iCloud and then changed from IE to Safari as my browser to synch to on iTunes. I then cleaned up the book marks on Safari then synched them to each device. After doing that to make them exactly the same I turned the iCloud Safari back on. I have all of my book marks back on my iPad and no more issues with Safari.

  • Apfelwurm Level 4 Level 4 (1,685 points)
    Currently Being Moderated
    Oct 3, 2013 8:17 AM (in response to TonyLyons)

    But if you had 7700 bookmarks then and you still have all of them now, then I cannot imagine that this was the issue with Safari, otherwise your problems would still be there.

     

    Anyway, you will soon find out whether this was the issue...

  • WFGood Calculating status...
    Currently Being Moderated
    Oct 3, 2013 10:57 AM (in response to TonyLyons)

    Thank you Tony. I have been dealing with this issue for a couple of weeks now, and the only thing that I hadn't tried was disabling Safari in iCoud. Safari is now back up on both the iPhone and iPad2!  Cheers!

  • TonyLyons Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 3, 2013 3:07 PM (in response to Apfelwurm)

    It was the issue. My devices are still working. Those bookmarks were manyfold copies of other book marks. Turn off Safari in the cloud and clean it up before turning it back on.

  • AJPoet Calculating status...
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    Oct 6, 2013 6:31 AM (in response to Yewande91)

    It was so helpful to see so many other people having trouble with Safari since this last IOS update. I did all the recommended tasks and nothing worked....until I read someone's post about turning off the iCloud setting on Safari. As soon as I did that, Safari opened up for me. I hope this posting can help someone else. Thank you, everyone!

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