Q: Printer to AirPort Extreme problems.
Having connected my Epson SP 1400 printer to my AirPort Extreme as suggested in the Setup Guide, I am continuously told that my printer is not connected.
I have been through all the suggested proceedures, both in the trouble shooting section of the setup guide, and the usual 'How To' suggestions on the internet, but to no avail. The printer list shows my printer as being active, but off-line, or unconnected.
Any suggestions as to how I might remedy this problem would be greatly appreciated.
MacBook Pro, Mac OS X (10.7.5)
Posted on Oct 6, 2013 10:59 PM
needymacuser wrote:
... I have been through all the suggested proceedures,
Review the following to ensure all the suggested procedures did not omit something helpful:
Mac Basics: Printing in OS X Mountain Lion & OS X Lion
Troubleshooting printer issues in OS X
If you are still stuck, consider resetting the printing system in accordance with the following:
Mac OS X: How to reset the printing system
After you do that you will need to add the printer again according to the instructions here:
OS X Mountain Lion: Set up a printer
The instructions are identical for Lion.
If that does not result in success, "hard reset" your Extreme to preclude the possibility of a corrupted internal parameter that is preventing your printer from working. After it resets you will need to reconfigure it:
To "hard reset" an AirPort Base Station: make sure it's powered up, then press and hold its tiny reset button and keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.
If that does not help, the possibility of a printer malfunction should be examined.
If none of the above helps, write back for more recommendations.
Posted on Oct 7, 2013 9:49 AM