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Cannot access iTunes Store after 11.1.1 upgrade

693 Views 3 Replies Latest reply: Oct 19, 2013 9:56 AM by Jessenia_JJ RSS
Hornista Calculating status...
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Oct 6, 2013 10:36 PM

I have a MacBook that I just upgraded to OSX 10.6.8. I then upgraded my iTunes to 11.1.1. When I try to access the iTunes Store through a search, I get a message, "Accessing iTunes Store," but then nothing happens, the content screen is blank. Is there anything I can do to get it to work? Thanks!

MacBook, Mac OS X (10.6.8), iTunes 11.1.1
  • aygee56 Calculating status...
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    Oct 7, 2013 1:14 AM (in response to Hornista)

    I'm having a similar problem.

     

    Tried to open iTunes yesterday - said yes to the update question and thought it hadn't worked as the App store said it couldn't access the internet!  Ever since then I get an error message telling me that the iTunes store is temporarily unavailable every time I try to access the store.

     

    Checked the version I'm using and it appears to be 11.1 - difficult to tell as the words scroll down too quickly to read properly.  My OSX is 10.8.5 if that helps the clever people!! 

  • Jessenia_JJ Calculating status...
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    Oct 19, 2013 9:56 AM (in response to Hornista)

    do i have to update them all? because i think its not important like something using for ilife

    I have upgraded the firmware but the itunes store still doest work

    please help me

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