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Locked out of iPhone...?

764 Views 4 Replies Latest reply: Oct 7, 2013 1:35 PM by garcia405 RSS
jmojro Level 1 Level 1 (0 points)
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Oct 7, 2013 1:15 PM

I changed my password yesterday on my iPhone 5, but like an idiot I forgot what I made it.  I've tried restoring my iPhone with a backup, but it says I need to go on it to turn off Find My iPhone. 

iPhone 5, iOS 7.0.2
  • gail from maine Level 6 Level 6 (10,160 points)
    Currently Being Moderated
    Oct 7, 2013 1:18 PM (in response to jmojro)

    Hi jmojro,

     

    With the new security measures introduced with iOS 7 to make your phone safer from would-be thieves, you must turn off Find My iPhone before you can restore your device.

     

    The only option you have at this point is to sign into Find My iPhone via the Find My iPhone app on another iOS device, or via iCloud.com on a computer.

     

    You would then need to wipe your phone from there in order to be able to restore it.

     

    GB

  • gail from maine Level 6 Level 6 (10,160 points)
    Currently Being Moderated
    Oct 7, 2013 1:25 PM (in response to gail from maine)

    Most excellent!

     

    Cheers,

     

    GB

  • garcia405 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 7, 2013 1:35 PM (in response to gail from maine)

    gail from maine, I have a question for you, I have an iPhone 5 & my exboyfriend took it and reset it & Now that I have my phone back its telling me that the phone was reported lost & its asking for the apple ID that erased it. Which I dont have, What can I do?! PLEASE HELP! Thanks.

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