-
All replies
-
Helpful answers
-
Oct 7, 2013 5:29 PM in response to racheleg13by PlotinusVeritas,if diff. disks all eject immediately then the loader is damaged on the superdrive.
A: if it ejects immediately, then its a bad loader
B: if it ejects after a few seconds, its a dirty lens (8 times out of 10)
If you tried several diff. disks, verify above.
-
Oct 7, 2013 5:39 PM in response to racheleg13by Baby Boomer (USofA),racheleg13 wrote:
I have a MacBook Pro (purchased in 2011) and the disc drive does not work. Is there anything I can do to fix it or do I need to send it back?
To who? You had 14 days from the purchase date to return w/no questions asked. You are currently out of your one year warranty. If you have AppleCare, call them up & let them deal w/it.
===================
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
==============
http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive
Make sure the DVDs are not dirty, smudged and/or scratched.
http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc
*** Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. ***
