Marshall Hosey
Level 1 (0 points)

Q: How do you keep users from resetting ipad

I work in education, have students that have begun to learn how to reset the ipad to factory default?

iPad 2, iOS 7

Posted on Oct 7, 2013 8:07 PM

Close
Marshall Hosey

Q: How do you keep users from resetting ipad

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Oct 7, 2013 8:09 PM in response to Marshall Hosey
    Level 10 (271,328 points)
    Desktops
    Oct 7, 2013 8:09 PM in response to Marshall Hosey

    Don't let them use it anymore.

  • by burgback,

    burgback burgback Oct 8, 2013 4:56 AM in response to Marshall Hosey
    Level 1 (70 points)
    Oct 8, 2013 4:56 AM in response to Marshall Hosey

    Even when using configurator in an education setting, I still noticed that students could reset the whole device.  I started turning on Restrictions in Settings -> General.

     

    With restrictions on, a user can't wipe the device without the code you put in for restrictions.

  • by varjak paw,

    varjak paw varjak paw Oct 8, 2013 7:03 AM in response to burgback
    Level 10 (169,883 points)
    Oct 8, 2013 7:03 AM in response to burgback

    Having the Restrictions on does not prevent someone from restoring an iOS device via iTunes on a computer. The only way to block a restore is to set up Find My iPad which also sets up the Activation Lock, and that doesn't prevent someone from erasing the iPad, only from using it afterwards without access to the Apple ID used to set up Find My iPad.

     

    Regards.

  • by burgback,

    burgback burgback Oct 8, 2013 7:16 AM in response to varjak paw
    Level 1 (70 points)
    Oct 8, 2013 7:16 AM in response to varjak paw

    The other option with that is to set up Supervison with Apple Configurator to not allow it to connect to any other machine besides the configuration machine.  Having that and restrictions would keep it locked down as well.