HT201342: Using your @icloud.com email address

Learn about Using your @icloud.com email address
Lookere

Q: My computer is still showing a MobileMe not iCloud app in System Preferences!

I have recently lost all my storage but I can not upgrade because icloud is not in my systeme preferences - it is still MobileMe!?!?!

I was a .me/Mobile me subscriber for years.

 

Someone please help me because my email is disbaled now! :-(

 

J

iCloud, Mac OS X (10.6.8)

Posted on Oct 8, 2013 4:51 AM

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Q: My computer is still showing a MobileMe not iCloud app in System Preferences!

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Oct 8, 2013 4:58 AM in response to Lookere
    Level 9 (78,461 points)
    iTunes
    Oct 8, 2013 4:58 AM in response to Lookere

    The minimum requirement for iCloud is Lion 10.7.5 (Mountain Lion preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is non non-functional - you cannot now open or access a MobileMe account.

     

    You can only purchase additional storage on a Lion/Mountain Lion Mac, an iOS5 or above, or a Windows 7/8  PC.

     

    To make use of iCloud on your Mac you will have to upgrade to Lion or Mountain Lion, provided it meets the requirements.

     

    The requirements for Lion are:

     

    • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    • 2GB of memory
    • OS X v10.6.6 or later (v10.6.8 recommended)
    • 7GB of available space

     

    To purchase it you will have to ring Apple at the number given at the bottom left of this page.

     

    The requirements for Mountain Lion are:

     

    • OS X v10.6.8 or later
    • 2GB of memory
    • 8GB of available space

     

    and the supported models are:

     

    • iMac (Mid 2007 or newer)
    • MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    • MacBook Pro (Mid/Late 2007 or newer)
    • Xserve (Early 2009)
    • MacBook Air (Late 2008 or newer)
    • Mac mini (Early 2009 or newer)
    • Mac Pro (Early 2008 or newer)

     

    It is available from the Mac App Store (in Applications).

     

    You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Oct 8, 2013 5:00 AM in response to Lookere
    Level 10 (123,925 points)
    Apple Music
    Oct 8, 2013 5:00 AM in response to Lookere

    If you are running v10.6.8, that's why you don't see iCloud in System Preferences.

     

    You would have to upgrade to v10.7.5 at the minimum to enable iCloud.

     

    Apple - iCloud - Learn how to set up iCloud on all your devices.

     

    You should have received an email from Apple asking if you wanted to switch to iCloud so you could keep your .me address.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Oct 8, 2013 5:03 AM in response to Carolyn Samit
    Level 9 (78,461 points)
    iTunes
    Oct 8, 2013 5:03 AM in response to Carolyn Samit

    Carolyn Samit wrote:

     

     

    You should have received an email from Apple asking if you wanted to switch to iCloud so you could keep your .me address.

    He did that, or he wouldn't have had the additional storage which he has now lost and placed him in his current impasse.