Skip navigation

Grey screen

184 Views 1 Reply Latest reply: Oct 8, 2013 5:10 PM by Baby Boomer (USofA) RSS
Dsiegel63 Calculating status...
Currently Being Moderated
Oct 8, 2013 5:01 PM

Tried to download latest version of iTunes and just before it finished I recd an "unexpected error" and shut down. When I restarted I get a grey screen with the apple logo and every ten minutes the apple start up noise. I have restarted multiple times and unplugged And restarted multiple times. Any suggestions?

  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Oct 8, 2013 5:10 PM (in response to Dsiegel63)

    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.




    CLICKY CLICK-----> Help us to help you on these forums




    ***This will help in providing you with the proper and/or correct solutions.***



   Mac OS X: Gray screen appears during startup














    iMac (3.2 GHz, Intel Core i5-2013), OS X Mountain Lion (10.8.4), Fusion Drive-3.12TB, 32GB RAM


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.