2 Replies Latest reply: Oct 9, 2013 12:07 AM by jcs012
jcs012 Level 1 Level 1 (0 points)

I recently exchanged an iPhone after it was diagnosed with a defective battery. AppleCare took care of it and I was given a new iPhone to replace it. I'm just wondering what happens to these returned iPhones. Are they fixed and brought back out to the market for resale? Can anyone from Apple let me know?


Having been a victim of identity theft, I am concerned at the information (pictures, videos, financial info, passwords, etc.) that were previously stored there. I did an "Erase All Content and Settings" before returning it but I'm concerned that maybe someone can somehow restore all that information.



iPhone 5, iOS 6.1.4