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jittery mouse — Safari is the culprit

405 Views 6 Replies Latest reply: Oct 9, 2013 10:18 AM by Saxman RSS
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Oct 8, 2013 6:47 AM

For anyone having the jittery mouse problem, I found out that Safari is the culprit. Once I quit it the problem stopped. I use iMac with 10.8.5 and a trackpad. I thought it would be helpful to let those frustrated ones know.

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.5)
  • Carolyn Samit Level 10 Level 10 (84,125 points)
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    Oct 8, 2013 1:37 PM (in response to A.....)

    Try troubleshooting extensions and third party plugins.

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

  • Carolyn Samit Level 10 Level 10 (84,125 points)
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    Oct 8, 2013 2:09 PM (in response to A.....)

    Apple is not responsible for incompatible third party plug-ins. You'd wait forever for a fix.

     

    You need to uninstall incompatible plug-in.

     

    Instructions here.

  • Linc Davis Level 10 Level 10 (107,700 points)
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    Oct 8, 2013 3:15 PM (in response to A.....)

    Actually, several million people are using Safari and they don't all have jittery cursors, so your statement can't possibly be correct.

  • Saxman Level 2 Level 2 (175 points)
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    Oct 9, 2013 10:18 AM (in response to Carolyn Samit)

    Carolyn, if there really were certain "icompatible plugins", then using Lync's logic, everyone would be having issues with the same few guilty plugins. So, if this is even a little true, then why can't Apple publish a list of "imcompatible plugins", based upon the number of complaints, or their own testing? This would save thousands of users unneeded aggravation, frustration and many, many wasted hours of manual, one by one, individual testing.

     

    I'm beginning to think that "incompatible plugins" has become just another "let's do a clean re-install" as the go-to remedies/excuses for any issues we may have with Safari.

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