HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
irhurd
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Q: What password do I need for my back up to new iphone 5S?

I have backed up my old iphone 5 but can't restore this to my new iphone 5S because iTunes asks for a password.  I have tried my old phone password, my admin password for my Macbook Pro and my Apple ID password and none of these work.  Has anyone had this probem and knows how to help?

iPhone 5s, iOS 7.0.2

Posted on Oct 9, 2013 10:38 AM

by irhurd,Solvedanswer
irhurd irhurd
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A:

Ok I have found an alswer to my own question! It turns out that you need to sign in to iTunes first.  Though this might seem obvious, it was still quite irritating to not be able to just use my Apple ID password to restore when prompted for a password.

Posted on Oct 9, 2013 10:45 AM

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irhurd

Q: What password do I need for my back up to new iphone 5S?

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  • by irhurd,Solvedanswer

    irhurd irhurd Oct 9, 2013 10:45 AM in response to irhurd
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    Oct 9, 2013 10:45 AM in response to irhurd

    Ok I have found an alswer to my own question! It turns out that you need to sign in to iTunes first.  Though this might seem obvious, it was still quite irritating to not be able to just use my Apple ID password to restore when prompted for a password.

  • by irhurd,

    irhurd irhurd Oct 9, 2013 11:13 AM in response to irhurd
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    Oct 9, 2013 11:13 AM in response to irhurd

    It seems I spoke too soon. I tried restoring my back up from iTunes after syncing my device but it still asks me for a password, which isn't any of the passwords I have associated with this device and my computer and iTunes.  Can anyone help?

  • by irhurd,

    irhurd irhurd Oct 9, 2013 11:28 AM in response to irhurd
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    Oct 9, 2013 11:28 AM in response to irhurd

    Ok, I tried an old password from when I first set up my Apple ID and password and that worked. It seems that it stores your backup password as whatever Apple ID password you were using when you originally synced your device. This password should really change with new password reset changes.