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Can't make Chase mobile deposits on iOS 7

2090 Views 4 Replies Latest reply: Oct 24, 2013 9:28 AM by alstick RSS
Schmactor Level 2 Level 2 (175 points)
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Oct 9, 2013 10:58 AM

I've seen others who are having trouble logging on and using the Chase mobile app with iOS 7, but that is not my problem.  I can log in and use all other features just fine.  The problem is in taking pictures of checks for mobile deposit.  It seems there is a bug with how the app is using the camera.  After taking a picture and framing it correctly, the final picture it shows me is completely resized incorrectly and is not accepted as usable by the app.  I can make deposits just fine on iphones using iOS 6.  Has anyone had a similar problem?  Again, it seems to be a bug between the Chase mobile app and the camera in iOS 7.

iPhone 5, iOS 7.0.2

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