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Blinking new airport extreme 802.11 ac.  Not found by Airport Utility.

1261 Views 2 Replies Latest reply: Oct 10, 2013 9:52 AM by mob25 RSS
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Oct 9, 2013 4:42 PM

I have a new airport extreme 802.11 ac and when starting up the light slowly blinks in amber.  I have reset it and unplugged it several times without change.  In addition, it does not show up in airport utility ('no configured airport base stations have been found').

Any thoughts on how to troubleshoot this item or does it need to be returned ?

  • LaPastenague Level 7 Level 7 (32,780 points)

    Plug by ethernet into a single computer. No other network connections on either computer or AE.

     

    Do a full factory reset.. ie power off.. hold in reset and power on without releasing reset until the LED flashes rapidly.

     

    Don't forget the IPv6 has to be turned on to local link.

     

    See http://support.apple.com/kb/TS4597

     

    And you need Lion or Mountain Lion with latest airport utility.

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