I am testing a 360 panorama/vertual tour using an HTML5 widget which works ok.
I then want to introduce video in the panorama. I am using mp4 and when testing locally and previewing on an iPad this also works ok. I can even export as .ibooks and email it to my iPad and instal the book in my library, again this works with popup and pinned video playing.
The problem comes when I go to publish a test book to iTunes. Producer keeps coming up with an error “Book contains unsupported video” it then goes on to say “ Detected ftyp mp42”
As far as I can see I am providing mp4 with is the correct file type. I have also tried .mov which did upload and the book is still being reviewed, but when I emailed it to my iPad the video does not play.
If anyone can shed some light on this I would be most grateful as it seem Producer seem to be the problem.
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