HT202723: Pre-order music and movies from the iTunes Store
Learn about Pre-order music and movies from the iTunes Store
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All replies
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Helpful answers
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Oct 9, 2013 10:20 PM in response to Lizcazares98by gail from maine,Hi Lizcazares,
Check your Purchased items to see if it already is in iTunes in the Cloud:
Click on your iTunes app
Click on More
Click on Purchased
Click on Music
Click on "Not on This iPhone"
Click on Recent Purchases
See if the Album or the songs on the Album are showing there with a little cloud next to them
If so, click on the individual clouds or on Download All to download it to your phone
Cheers,
GB
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Oct 11, 2013 2:52 AM in response to gail from maineby Jo469,HI
I Bought a pre ordered album which is now ready to download onto my iPhone 4S. I keep getting a "download error" coming up. I have recently carried the io7 upgrade and never had a problem previously.
Please help.
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Oct 11, 2013 7:27 PM in response to Jo469by gail from maine,Hi Jo,
Make sure that in Settings>Safari, under the Security & Privacy section that Block Cookies is not set to "Always". If it is, change it to either of the other two options.
Also make sure your Restrictions are not turned on.
You can try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds)
Also, close all open apps: Double click on the Home key and swipe up on the thumbnails that appear above each of the icons to close the app
Once you have done these things, try the download again
If it still won't complete, then hook the device up to iTunes on the computer you sync with and download it from there
Cheers,
GB