Furiator

Q: Cannot Turn Off Find My iPhone There was a problem deregistering this iPhone with iCloud. Try turning Find My iPhone off again

I can not turn off my find my iphone 5 with iOS 7. I also can not find my iphone using icloud.com and most of my apps ask me to connect to icloud. It's like my phone thinks I am connected to icloud but I am not really connected. I can't force a logout of iCloud unless I can log out of find my iphone. I have literally been stuck for two days. I have regretted going to 7 ever since.

 

Please help!

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iPhone 5, iOS 7.0.2

Posted on Oct 10, 2013 6:53 AM

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Q: Cannot Turn Off Find My iPhone There was a problem deregistering this iPhone with iCloud. Try turning Find My iPhone off again

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  • by Furiator,

    Furiator Furiator Oct 10, 2013 6:57 AM in response to Furiator
    Level 1 (6 points)
    Oct 10, 2013 6:57 AM in response to Furiator

    I should add, I am trying to log out of find my iphone so I can do a full restore. I read elsewhere this can fix the problem I have.

     

    I just need help in logging out of my iphone.

  • by frostedmug,

    frostedmug frostedmug Oct 10, 2013 4:20 PM in response to Furiator
    Level 1 (0 points)
    Oct 10, 2013 4:20 PM in response to Furiator

    I have the same issue. Trying to erase all content and settings, but need to turn off Find My iPhone first. I get the same message.  I am able to log into icloud and could use Find My iPhone to erase iphone. Would that give me the same results?

  • by nikkismad,

    nikkismad nikkismad Oct 11, 2013 10:00 AM in response to Furiator
    Level 1 (0 points)
    Oct 11, 2013 10:00 AM in response to Furiator

    I am having the exact same problem with my iPhone 5. I wish I would have never updated to the new 7. Please someone help us! there has to be a trick to this all!

  • by Furiator,Helpful

    Furiator Furiator Oct 11, 2013 10:08 AM in response to Furiator
    Level 1 (6 points)
    Oct 11, 2013 10:08 AM in response to Furiator

    I fixed this myself last night.

     

    I put my phone into recovery mode and restored the device like it was a brand new phone.

     

    To put in discovery mode, plug the phone into the usb cable and not the computer. Turn off the phone. Hold down the home button until the phone turns on and keep holding the button. Plug the USB into the computer, and a icon that says itunes will pop up on the phone.

     

    Eventually the computer will say I detected a Iphone in recovery mode would you like to continue.

     

    Click yes.

     

    Be sure to back up your phone prior to starting. If my directions above are wrong in anyway, just google iphone recovery mode.

  • by Somaiah Aldabbagh,Helpful

    Somaiah Aldabbagh Somaiah Aldabbagh Oct 11, 2013 3:00 PM in response to Furiator
    Level 1 (5 points)
    Oct 11, 2013 3:00 PM in response to Furiator

    I'm having the same problem and the recovery thing didn't work out

    please help

  • by Eduard Kémenes,

    Eduard Kémenes Eduard Kémenes Oct 14, 2013 2:13 AM in response to Furiator
    Level 1 (0 points)
    Oct 14, 2013 2:13 AM in response to Furiator

    the RECOVERY mode Restore worked for me 2. But it's a very long process...

  • by mk233,

    mk233 mk233 Oct 15, 2013 11:03 AM in response to Somaiah Aldabbagh
    Level 1 (0 points)
    Oct 15, 2013 11:03 AM in response to Somaiah Aldabbagh

    I did the recovery mode process, too, but it didn;t work for me, either.  I am still getting the same message when I try to delete iCloud (or turn off Find My iPhone so I can delete it)...  PLEASE HELP - this is so frustrating!!!!!

  • by Lizio2,Helpful

    Lizio2 Lizio2 Oct 15, 2013 11:25 AM in response to Furiator
    Level 1 (10 points)
    Oct 15, 2013 11:25 AM in response to Furiator

    I found these recovery mode steps:

    How to perform a recovery-mode restore

    If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.

    1. Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
      • If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:

    so far its working will see. Im so over these iphone bugs.

  • by Lizio2,Helpful

    Lizio2 Lizio2 Oct 15, 2013 11:43 AM in response to Lizio2
    Level 1 (10 points)
    Oct 15, 2013 11:43 AM in response to Lizio2

    Took me four hours, looked at many forums. And this worked. Be sure to back up your phone prior to restoring.

  • by Lok419m,

    Lok419m Lok419m Oct 15, 2013 5:37 PM in response to Furiator
    Level 1 (0 points)
    Oct 15, 2013 5:37 PM in response to Furiator

    I have the same problem, tried recovery but didn't work. Apple tech support is suppose to get back to me tomorrow. I might try recovery again tonight. So frustrating. I need to restore to fix the iMessage and FaceTime problem of waiting to activate. Also now I need to restore to complete the AT&T approved unlock. This issue is preventing me from unlocking the phone. Apple needs to fix this soon somehow. These IOS7 issues are ridiculous, so frustrating and upsetting...

  • by Lok419m,

    Lok419m Lok419m Oct 16, 2013 12:02 PM in response to Furiator
    Level 1 (0 points)
    Oct 16, 2013 12:02 PM in response to Furiator

    Backup to computer first and sync Apps to iTunes first!

     

    Restore in recovery mode will work, be persistent and retry

     

    Recovery restore challenges

    - computer didn't detect recovery iphone, attempted and failed 3 times
    rebooted computer then recovery restore worked

    - recovery restore was successful, unlocked, and iMessage/Facetime, Find My Iphone, ALL WORKS!

     

    Restore from backup challenges

    * Make sure you have plenty of harddrive space!

     

    - have to restore first then restore from backup, i did this incorrectly by restoring from backup and the find my iphone feature got stuck forcing me to recovery restore

    - each restore from backup attempt will copy the original backup and create another backup folder. My original was about 10gb, so it copied another 10gb onto my computer's harddrive

    - when i restore from backup, my computer ran out of space and errored out/failed.

    - I tried again to restore from backup then figured out where the backup data folder was and tried to transfer to external harddrive but not quick enough and failed again.

    - finally cleared the extra backup data files and restore from backup was successfull

     

    Missing apps from restore from backup

    - Downloaded all my missing Apps from APP store

    - I have 300+ apps and there are only 15 screen scrolls, have to organize before apps will populate and load, very difficult to organize now. Wished I had sync Apps first.

     

    Conclusion

    This process took me literally 20+ hours to correct and will probably take me few more hours to organize the apps into their respective folders...

     

    At least I got everything to work. Hope this helps!

  • by redlaten,

    redlaten redlaten Oct 16, 2013 8:50 PM in response to Lizio2
    Level 1 (0 points)
    iPhone
    Oct 16, 2013 8:50 PM in response to Lizio2

    I did Lizio2's process and it worked!  You need to make sure you hold down the Home button while it's off then connect it to the USB that is attached to your computer.  After completing the restore to factory settings you can then restore your backed up profile.  I used a backup copy I did last week and the process only took me half an hour to restore it (not 4 hours).  Mine is an iPad mini.

  • by sbp_dk,

    sbp_dk sbp_dk Oct 19, 2013 7:37 AM in response to redlaten
    Level 1 (5 points)
    Oct 19, 2013 7:37 AM in response to redlaten

    Hi,

    Had excactly same problem,

     

    What helped me was to remove the Lock code for the telephone. After the code was removed I was able to set Find my Iphone to off.

     

    Hope it helps someone.

     

    .

  • by sbp_dk,Helpful

    sbp_dk sbp_dk Oct 19, 2013 8:06 AM in response to Furiator
    Level 1 (5 points)
    Oct 19, 2013 8:06 AM in response to Furiator

    Hi,

    Had excactly same problem,

     

    What helped me was to remove the Lock code for the telephone. After the code was removed I was able to set Find my Iphone to off.

     

    Maybe that could help you too, best luck.

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