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Since installing the OS update., Since installing the OS update.

281 Views 4 Replies Latest reply: Oct 15, 2013 1:53 PM by Billyhttr RSS
Billyhttr Calculating status...
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Oct 10, 2013 9:40 AM

Can anyone had a sound problem after installing the latest OS update? If so, what did you do to correct the problem?

iPad 2, iOS 7.0.2
  • SergZak Level 4 Level 4 (3,285 points)

    The very first thing I'd do would be a reset of the device:

     

    Device Reset (won't affect settings/data/music/apps/etc)

     

    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

     

    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

     

    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

     

    If that fails, check your iPad's side switch settings:

    http://support.apple.com/kb/HT4085

  • Petlova2 Calculating status...

    I Just updated the latest OS update and I hae no sound.    Grrrrrrrrrrrrr!!

  • Philly_Phan Level 6 Level 6 (11,010 points)

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...

    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

     

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

     

    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.

     

    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

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