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How can I make Outlook 2011 keep fonts as I set them?

726 Views 3 Replies Latest reply: Oct 10, 2013 10:56 AM by BobTheFisherman RSS
JanL27 Calculating status...
Currently Being Moderated
Oct 10, 2013 4:02 AM

When I send an email from Outlook 2011, the fonts I have set don't seem to hold.  When a Windows user replies, I can see my original email has lost its formatting with the text showing in a variety of different fonts and sizes.  This makes for an unprofessional looking communication. Using plain text is not an option as we have coloured email signatures as part of our branding.  The signature does seem to hold its fonts.  I have tried the workaround of putting a couple of blank lines with my desired formatting at the beginning of my signature and typing my message in those lines when I send a new email.  This doesn't seem to work all the time though.


This seems to be an old problem still unaddressed by Apple or Windows or whoever is responsible.  Is there another solution which doesn't involve using plug-ins which also seem to have varying results and can carry ads?


If Apple wants to take over the world, they really need to get to grips with what the professional/commercial world needs from an operating system!  I am forced to use a Mac these days for business and while I find some of its attributes cool, whizzy and sometimes useful on the whole, for business use, it falls far, far short of Windows' capabilities and reliability.



Office for Mac 2011, OS X Mountain Lion (10.8.4)
  • Templeton Peck Level 9 Level 9 (57,695 points)
    Currently Being Moderated
    Oct 10, 2013 7:31 AM (in response to JanL27)

    This has nothing to do with Apple "taking over the world"  It has to do with the fact that you're probably using fonts that are not installed on the recipients computer.  Stick with standard web or Microsoft fonts and you'll be fine.


    For further questions regarding Office, you should probalby post your question on Microsoft's own forums for their Mac software since it's their stuff you're asking about:


  • BobTheFisherman Level 6 Level 6 (10,570 points)
    Currently Being Moderated
    Oct 10, 2013 10:56 AM (in response to JanL27)

    It is up to the recipient what fonts and layout are used when they view/respond to email. You have no control over how the recipient chooses to view his email. If he is using plain text, as many of us do, then all your formatting and layout will be lost.


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