HT4059: iBooks: Frequently Asked Questions (FAQ) about iBooks and the iBooks StoreLearn about iBooks: Frequently Asked Questions (FAQ) about iBooks and the iBooks Store
Currently Being ModeratedOct 10, 2013 11:31 AM (in response to mari215)
I would be eager to download and read my pre-ordered book as well. I found a couple of resources that might help with downloading this purchase.
First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
If the book does not download after following the steps in that article, I recommend trying to download the book from the list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the book, you will not be charged again. You can find the steps to do this in the following article:
If you are still not able to download the book, I recommend reporting this issue to the iTunes Store:
Thank you for using Apple Support Communities.