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my ipod says "movie cannot be played"?

3120 Views 2 Replies Latest reply: Oct 10, 2013 7:34 PM by Markmiler RSS
oreoclifford Level 1 Level 1 (0 points)
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Oct 3, 2013 11:12 AM

hi.

So i have a 4th generation ipod touch and when I try to copy a movie to it ( Hugo - mp4 - 720p ) it says the movie wasnt copied because it cannot be played on this ipod.

I don't get it bc i converted the movie from MKV to MP4 and it should play? I transfered Pitch Perfect with the same qualities and format and it copied.

please tell me what to do?

iPod touch, iOS 5.1

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