Skip navigation

HT4874: iCloud: Storage upgrades and downgrades

Learn about iCloud: Storage upgrades and downgrades

HT4874 iCloud storage Upgrade Cancellation

880 Views 4 Replies Latest reply: Oct 15, 2013 3:57 PM by AlfromUK RSS
AlfromUK Calculating status...
Currently Being Moderated
Sep 30, 2013 4:46 PM

I need to cancel the iCloud storage Upgrade I in paid for in last 24hrs. Is there an automated means to do so? I have already attempted to used the 'manage iCloud storage' function. I couldn't cancel the current upgrade minutes after doing so and only managed to downgrade after the expiry period next year (which does not really achieve the desired aim)

iCloud storage
  • randers4 Level 9 Level 9 (53,115 points)
    Currently Being Moderated
    Sep 30, 2013 5:32 PM (in response to AlfromUK)

    Try calling the Apple online store in your country to request a refund.  If you're in the U.K. the number is 0800 048 0408.

  • MLB1994 Calculating status...
    Currently Being Moderated
    Oct 10, 2013 7:49 PM (in response to AlfromUK)

    I have exactly the same problem.  Apple made is really easy to purchase the upgrade, but do not make it easy to get the refund.  I received an email indicating that I could have a refund within 15 days by contacting apple.  A link was not provided in the email.  I exhaustively searched for a contact but could not get it.  There was all kinds of runarounds.  I called my local Apple Store and they scheduled a call to come into my phone tomorrow night to get the refund.  It is a $20 refund.  I think they just want people to give up so they get the money.  Will let you know if it works.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.