HT4874: iCloud: Storage upgrades and downgradesLearn about iCloud: Storage upgrades and downgrades
Currently Being ModeratedOct 10, 2013 7:49 PM (in response to AlfromUK)
I have exactly the same problem. Apple made is really easy to purchase the upgrade, but do not make it easy to get the refund. I received an email indicating that I could have a refund within 15 days by contacting apple. A link was not provided in the email. I exhaustively searched for a contact but could not get it. There was all kinds of runarounds. I called my local Apple Store and they scheduled a call to come into my phone tomorrow night to get the refund. It is a $20 refund. I think they just want people to give up so they get the money. Will let you know if it works.
Currently Being ModeratedOct 15, 2013 3:55 PM (in response to MLB1994)
Your feedback is much appreciated.... It would be good to find out the outcome of your efforts and I agree re your thoughts, it seems the plan is for users to give up so that Apple gets easy money!