HT202723: Pre-order music and movies from the iTunes Store

Learn about Pre-order music and movies from the iTunes Store
tanners212

Q: Help!! Pre order!

So I've pre ordered bangerz from Miley Cyrus but now it won't let me download it!? It says purchased but when I go through all the steps to download it it won't let me and says I have to pay for it! But it's already took the money off my account! HELP

iPad, iOS 7.0.2

Posted on Oct 10, 2013 9:12 PM

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Q: Help!! Pre order!

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  • by jennaayyy10,

    jennaayyy10 jennaayyy10 Nov 14, 2015 11:23 AM in response to tanners212
    Level 1 (0 points)
    Nov 14, 2015 11:23 AM in response to tanners212

    I am having the same problem! I pre-ordered Justin Bieber album "Purpose" The day it was released it had said it was purchased, but when I go to my purchased items it says I don't have any of the songs. I have the email that says I purchased the album, but also it tells me I don't have the money to "purchase" them. I had $15.00 on my account and now it says I have no money! PLEASE HELP.