1 2 Previous Next 15 Replies Latest reply: Oct 11, 2013 11:38 AM by turingtest2
mgogo Level 1 Level 1 (0 points)

I need to change the itunes backup file location form My computer to another drive but i don't know how as there is not enough space in my Drive C


iPhone 4S, Windows 7
  • 1. Re: Backup file location
    turingtest2 Level 8 Level 8 (46,570 points)

    Moving the iOS device backup location

     

    Open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up, or with Start > Run on older Windows.

     

    To move the current backup folder from C: to D: (for example) type in this command and press <Enter>

     

    Move "C:\Users\<User>\AppData\Local\Apple Computer\MobileSync\Backup" "D:\Backup"

     

    Where <User> is your Windows user name.

     

    To make iTunes look for the data in the new location type in this command and press <Enter>

     

    MkLink /J "C:\Users\<User>\AppData\Local\Apple Computer\MobileSync\Backup" "D:\Backup"

     

    If your preferred drive has a different letter or you already have a folder called "Backup" then edit "D:\Backup" accordingly in both commands.

     

    If you have Windows XP then you'll need a third-party tool such as Junction to link the two locations together instead of the MkLink command. The source folder is C:\Documents and Settings\<User>\Application Data\Apple Computer\MobileSync\Backup

     

    tt2

  • 2. Re: Backup file location
    mgogo Level 1 Level 1 (0 points)

    first of all i would like to thank you for your help

     

    but when i typed the first command, the system refuses to move the file and a message "Access is Denied"

    appeared on the screen,

     

    Is there any other way to do it from itunes settings?

  • 3. Re: Backup file location
    turingtest2 Level 8 Level 8 (46,570 points)

    No, sadly it cannot be done from within iTunes. If iTunes is closed and you have administrator rights it should work as I have shown...

     

    tt2

  • 4. Re: Backup file location
    mgogo Level 1 Level 1 (0 points)

    it has worked now, thank you again for your time

  • 5. Re: Backup file location
    turingtest2 Level 8 Level 8 (46,570 points)

    You're welcome.

     

    tt2

  • 6. Re: Backup file location
    Gayleknee Level 1 Level 1 (0 points)

    Hi,

     

    I've been reading a lot of your forum posts about how to go about changing the location for the backup but I just can't seem to get it to work. I'm still using windows xp so following your posts, I moved my backup folder to my target location. But when I then try to link it using either the MkLink command or junction command it doesn't work. I've downloaded the junction programme you recommended but everytime I open it it just crashes. And now I don't know where to go from here. If you could help it would be greatly appreciated.

     

    Thanks.

  • 7. Re: Backup file location
    turingtest2 Level 8 Level 8 (46,570 points)

    Hi,

     

    What is the original location of the backup folder, the new location, and the Junction command you're trying to use? What error message do you get when you try?

     

    tt2

  • 8. Re: Backup file location
    Gayleknee Level 1 Level 1 (0 points)

    Umm.

     

    Original location was in C:\Documents and Settings\ACER\Application Data\Apple Computer\MobileSync\Backup

     

    and the new location is in an external hard drive F:\Backup

     

    The junction command would be along the same lines as the examples you have posted.

     

    I get error message that junction is not recognised as an internal or external command, operable program or batch file.

  • 9. Re: Backup file location
    turingtest2 Level 8 Level 8 (46,570 points)

    Unzip the Junction download to C:\

    Open your command prompt and enter CD C:\ to set that as the current directory

    Try again

     

    Essentially Junction.exe needs to be in the current folder (or in a folder listed in the Path environment variable) when you issue the command.

     

    tt2

  • 10. Re: Backup file location
    Gayleknee Level 1 Level 1 (0 points)

    I think its working because my phone is now backing up.

     

    Thanks a lot turingtest2.

     

    P.S. just also wondering if I could pick your brain about another problem I have. Do you know of a way to import photos and videos from my phone to my pc? It keeps skipping over the larger files, but when I use the windows explorer way of copying the photos to my target folder it keeps coming up with error messages or looks like its copying them but when I go to open them there's nothing there and the files are all 0KB.

  • 11. Re: Backup file location
    Gayleknee Level 1 Level 1 (0 points)

    Whoops. Seems like I spoke too soon.

     

    Itunes popped up with a message saying that the backup failed as it couldn't be saved on the computer.

     

    Any other ideas?

  • 12. Re: Backup file location
    turingtest2 Level 8 Level 8 (46,570 points)

    .

  • 13. Re: Backup file location
    turingtest2 Level 8 Level 8 (46,570 points)

    Can you check to see if data has been added to the redirected folder? Is there enough room for the complete backup on that drive? Are there any issues with your system drive? Could any of the files on the iPhone be too large? Is the redirection from an NTFS to NTFS drive? Have you rebooted both the computer and iPhone then tried again?

     

    tt2

  • 14. Re: Backup file location
    Gayleknee Level 1 Level 1 (0 points)

    It seems its partially backed up my phone back to the original location. I think thats why I keep getting the error messages. It doesn't seem like the redirection worked.

     

    My C drive doesn't have enough room and so I was trying to redirect it to an external drive which has 70gbs of free space. I don't think there are any issues that I know of. I don't think any individual file is really big. The most that I am certain of is some video files that are range of few hundred mbs to a gb.

     

    Umm, whats an NTFS drive? I have no knowledge at all about programming or associated things. I just thought I might be able to do it if I had done enough research. And yes to the reboot.

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