Currently Being ModeratedOct 11, 2013 1:13 PM (in response to Dwightbullard)
Reset the questions/answers
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
An alternative to using the security questions is to use 2-step verification: