AlixAdam

Level 1 (0 points)

Q: How do I get to my 'pages' documents?

How do I get to my 'pages' documents? They have disappeared from the app but I can see them on my iCloud backup.

iPad, iOS 7.0.2

Posted on Oct 12, 2013 6:29 AM

I have this question too

Q: How do I get to my 'pages' documents?

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by griff w,

griff w Oct 14, 2013 9:12 AM in response to AlixAdam
Level 4 (3,496 points)

Oct 14, 2013 9:12 AM in response to AlixAdam

Hi there AlixAdam,

I would recommend taking a look at the troubleshooting steps found in the article below.

iCloud: Troubleshooting Documents in the Cloud
http://support.apple.com/kb/TS3991

-Griff W.
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by Ralph9430,

Ralph9430 Oct 14, 2013 9:38 AM in response to AlixAdam
Level 6 (18,231 points)

Apple Watch

Oct 14, 2013 9:38 AM in response to AlixAdam

Do you have iCloud turned on in Settings? Also you need to turn on Documents and Dats in Settings > iCloud.

Then start Pages. Give some time for the sync from iCloud to occur. On my devices it usually takes 15-20 seconds before documents are updated.
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by JDfunky,

JDfunky Oct 28, 2013 8:29 PM in response to AlixAdam
Level 2 (192 points)

Mac OS X

Oct 28, 2013 8:29 PM in response to AlixAdam

One of my students had the same problem. Could see them in iCloud.com. This occurred after an update to latest version of Pages.

We deleted the app entirely (hold until all icons wiggle, tap the cross to delete). Then reinstalled Pages from the App Store. When opened, all the documents were showing again.
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