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Is it possible to uninstall an itunes update and restore a previous version?

324 Views 8 Replies Latest reply: Oct 14, 2013 10:47 AM by flobish RSS
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Oct 12, 2013 7:19 PM

Just installed newest ver. and ALL my playlists and ALL my non-itunes store-bought tracks are GONE. Yes, my library is backed up, but it would take FOREVER to reload my 36,000+ songs, and that doesn't do anything for my playlists. AND I can't contact tech support bc I don't have a phone and they apparently don't offer email or chat support for my problem. PLEASE HELP!!!

Windows Vista
  • C F McBlob Level 4 Level 4 (2,705 points)

    Unless you have a backup of itl file form the old version, the answer would be "no".

    If you DO have the itl file, uninstall the new iTunes, and download the version you had here:

    Then put the itl file back in the original location, replacing the one that installs, your playlists should all restore. You may have to go back and get artwork again, but that'd be the toughest part.

  • turingtest2 Level 8 Level 8 (43,890 points)

    See Empty/corrupt library after upgrade/crash.






    The main differences between iTunes 11 and earlier versions are the loss of coverflow and ability to have multiple windows open.


    In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:

    • ALT to temporarily display the menu bar
    • CTRL+B to show or hide the menu bar
    • CTRL+S to show or hide the sidebar
    • CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
    • Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
    • Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
    • If you don't like having different coloured background & text in the Album (Grid) view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
    • With iTunes 11.0.3 and later you can enable artwork in the Songs view from View > Show View Options (CTRL+J) making it more like the old Album List view
    • View > Show View Options (CTRL+J) also contains options to change the sorting of grid based views




    If you feel the need to roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.




    See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.




  • turingtest2 Level 8 Level 8 (43,890 points)

    If the iTunes helper files are in use, e.g. as part of a device driver or service, then Windows may quite rightly prevent you from deleting them. You shouldn't need to manually delete any files in order to uninstall version 11 and them install your preferred version.



  • turingtest2 Level 8 Level 8 (43,890 points)

    Try b noir's uninstall/clean-up approach here.


    I happen to know he's not around at the moment so if you've got any follow up questions ask them back here in this thread.




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