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icloud not backuping up my data

70 Views 1 Reply Latest reply: Oct 14, 2013 6:51 AM by fromsouth RSS
calvinj19 Calculating status...
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Oct 14, 2013 5:27 AM

Dear Apple Support,


I recently purchased the 55GB of data on icloud to backup all my data on my iphone 4S.

However, all I can see is that icloud is telling me it is backing up with no estimating time remaining.


I've monitored my iphone now for over 5 hours and the backup has not progressed

I also have strong wifi connection and have enough storage data to backup my files.


Since icloud is not working, I would like a full refund of $105.00


It would be much appreciated if you can get back to me as soon as possible.

iPhone 4S, iOS 7.0.2


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