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MarilynLom

Q: I have an unknown Icon on my Ipad mini..screen is locked & will nt let me in.

I have an unknown icon on my Ipad mini.

The screen also says

 

Cannot Back Up

This ipad cannot back up to iCloud

without a verified email address

iPad, iOS 7

Posted on Oct 14, 2013 10:31 AM

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Q: I have an unknown Icon on my Ipad mini..screen is locked & will nt let me in.

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  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Oct 14, 2013 10:38 AM in response to MarilynLom
    Level 10 (135,263 points)
    iTunes
    Oct 14, 2013 10:38 AM in response to MarilynLom

    Tty a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

     

    If that clears it then in Settings > iCloud does your account id show correctly ?