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Why did iTunes 11.1 (126) delete all (SEVERAL HUNDRED) Podcasts?

19479 Views 145 Replies Latest reply: Mar 18, 2014 12:44 PM by turingtest2 RSS Branched to a new discussion.
  • daniel.florin Calculating status...

    Respectfully I am telling you that I found out how to deal with this problem and I am not a rookie with the Apple products. You only need to think for five minutes and not backup all your hard-drive. You Americans think you can find quickly the solution by offending others like your on top of the world. Well your not. It's all about the knowledge. I found out that you have to go in the podcast menu of the artist and click on the ,,show old episodes" and there you have it. It will browese all of them.

     

    Have a nice day.

  • Kevin Goldsmith Level 1 Level 1 (5 points)

    you were lucky. 11.1.1 was worse than 11.1 for me. After restoring everything from backups, I downgraded back to 11.0.5 and stuff has been stable for me (again). I will not upgrade itunes again until I know this issue is resolved. I've had to spend hours and hours restoring my library twice now with this nonsense.

  • turingtest2 Level 8 Level 8 (43,940 points)

    Not that it matters, but I'm not American...

     

    If you were able to redownload all your missing episodes from the podcast feeds then that is great, but I have episodes from a number of podcasts that no longer exist or only provide episodes for a limited time. Some have lost episodes from subscription services which would have to be paid for again. Other users are complaining that their broadband data caps make redownloading their old episodes either impractical or prohibitively expensive. And then there is all the other data that could be lost from your hard drive if it dies. My advice remains to make your own local backup of all your important data. I'm not sure why you think making that advice might be offensive, but I make it to the readers of the topic as whole, not you in particular, and with no intent to offend anyone. And for anyone that has lost data that can't be recovered I've pointed towards a potential recovery tool.

     

    tt2

  • Judy__ Level 1 Level 1 (10 points)

    This only works if that option shows on the software. It doesn't always. And deleting podcasts doesn't always work either.

     

    Glad you were able to find  an option that worked for you on your equipment. But don't assume it is the same for everyone else - American or not.

  • origin2000 Calculating status...

    Thanks to turingtest2!

     

    I was able to resolve my iTunes 11.1 woes by disabling the podcast settings sync function.  Surely, in a future update, apple should make the iTunes settings override iOS devices by default!

  • smajda Calculating status...

    I have the same story. I saw the "fixes a problem with deleted podcasts" and I believed them, stupid me. I agree. Its worse.  There are problems with feeds now. Alot of my podcast episodes don't even show up anymore.   My first thought was, "By fixing, we at apple mean we are going to make it so that the podcasts we deleted don't show up on your feed anymore to remind you.  Have a nice day"

     

    I've been an apple customer for almost 9 years year now. Before there was an iPhone.

     

    In between 11.1 and 11.1.1, I had simply downloaded a good portion of my deleted podcasts again, well over a thousand episode.  Then 11.1 deleted them again!!!!! Really?! Then I saw the 11.1.1 update and now its even worse. I cant even download them again anymore.

  • turingtest2 Level 8 Level 8 (43,940 points)

    Go to Edit > Preferences Store and uncheck Sync podcast subscriptions, settings and stations before attempting to restore or redownload old episodes again.

     

    Also check the default and individual subscription settings to make sure these haven't changed from Episodes to Keep: All.

     

    Then use the Show Old Episode controls so you can get access to the old episodes again.

     

    And please, please, please, everyone make a backup of their libraries.

     

    tt2

  • smajda Level 1 Level 1 (0 points)

    Im sure you mean iTunes> Preferences> Store

    I just did that. thanks for your help.  Again, I shouldn't have to do this as I DO want to sync my podcasts and settings.

     

    My podast settings did not change, they remain keep all.

     

    And the Show Old Episode controls do nothing. The old episodes flash there for a few milliseconds and go away.  Clicking the cloud icon does seem to download some of them again, but not all.

     

    Lastly, My iTunes library i almost a TB.  Its on an external portable HD and I do back it up about once a month so actually, I really do still have my episodes on my back up.

     

    However, even restoring the episodes are a HUGE pain in the butt. I have to figure out which episodes apple chose to delete and which they did not. I'd don't want a bunch of duplicate episodes. 

     

    I've restored podcast episodes to my iTunes library before and my experience has been:

     

    a) iTunes does not recognize podcasts dragged into your iTunes library as podcasts and puts them into my music library.  I have to create a recently added playlist to access the files easily and edit the metadata and call media kind: podcasts. But even if I do that....

     

    b) I usually have to add more metadata like artists and/or episode numbers and/or album names.  If I only change the media type to podcasts, the disappear from the iTunes library all together and are not able to be found.  (This has seriously happened to me.)  This is a big pain because iTunes doesn't let you have two information windows on a file open at once.  So I have to go back and forth.  But even then, if I match all of the metadata to the rest of the podcast episodes...

     

    c) iTunes still doesn't put them in the same podcast. I have had to restore or add episodes before and no matter what I try, I have multiples of the same podcasts with different episodes.

     

    I sincerely thank you for you help.  I already knew what I need to do.  I just really really shouldn't have to.  I am one of the few out there who does back up his external hard drive (I do it about once a month as opposed to my time machine that does my laptop every hour.) If my iTunes drive failed, the recovery process would actually be easier than what I have to do to ix what apple has done to my podcasts. I am really p!$$3D about the whole thing. 

    There is something really really offensive to me about apple deleting files off of MY computer.  Even worse, they have deleted them off of MY external hard drive.  They aren't even in the trash, they are gone. That is screwed up.  And it is happening because of the amount of control apple assumes you want them to have over your product, and it going haywire.

  • turingtest2 Level 8 Level 8 (43,940 points)

    I don't know if you've read my post back here but I think this is an unintended consequence of a scheme that is meant to allow you to, for example, subscribe to a new series on one device and then resume playback on another one, without resubscribing on the second device. I think the problem comes when an iOS device uploads its list of subscriptions to the cloud and saved episodes and then iTunes attempts to match it by discarding old episodes. Someone at the design phase probably hasn't appreciated that we might want to store many episodes on our computers with ample storage and only a few on the device. Not syncing subscriptions should put you back in control.

     

    Reverting to a pre-upgrade backup of your library (once you've put the episodes back in place) should fix any other weirdness with podcast details. Merging split series is usually possible, but requires some tricky editing with a third party tag editor, but better not to have to try.

     

    tt2

  • smajda Level 1 Level 1 (0 points)

    Reverting is something I am thinking about....

     

    1. Im setting up a smart playlist of everything i've added to the library (except podcasts) between the back up and these podcast problems. 
    2. Copying those items to a folder.
    3. Making another folder of the podcasts that I have downloaded
    4. replacing my current library with my two month old back up. (this will be an overnight task, again 960 or so gigs)
    5. opening itunes again.  add the non podcast files
    6. voila, they should all be there, except the episodes from the last two months ill have to redownload.(which again kind of been a problem for me...) If I have trouble I go to the other folder and manually add them.

     

    hows that sound for an idea?

  • turingtest2 Level 8 Level 8 (43,940 points)

    You should be able to restore the contents of the podcasts folder alone, merging with any files that already there, then restore the dated iTunes Library.itl file made during either the iTunes 11.1 or iTunes 11.1.1 upgrades. I'd then use iTunes Folder Watch to bring the library up-to-date with the contents of the media folder.

     

    tt2

  • David Strait Calculating status...

    Thanks turngtest2!

    I think this solved my problem after losing hundreds of podcasts (most more than once, after restoring from a backup). The podcast syncing across devices didn't work very well anyway and is basically worthless. It will be quite a while before I try syncing across devices again!   ....if ever.

     

    This was just about the worst experience I have had with Apple software. Very disappointing.

     

    Dave

  • turingtest2 Level 8 Level 8 (43,940 points)

    Glad it helped. I have to say I too was singularly unimpressed when I found so many of my podcasts deleted without warning.

     

    tt2

  • Sheem8881 Level 1 Level 1 (0 points)

    How did you downgrade? 

  • Judy__ Level 1 Level 1 (10 points)

    Just an update.When last I posted it was about transferring to gPodder which is stable and works.

     

    Not only did iTunes delete my whole library stored on my computer I have the complication of a small data cap from Suddenlink. The initial problem of having  episodes I had deleted keep downloading over and over used up a lot of bandwidth just trying to figure out what was wrong and to stop it. So when I restored my library from Carbonite (thank god for Carbonite) over the internet it also increased my internet usage for several days.  Needless to say, even though I limited my internet usage for the rest of the 30days, I went over by a few GBs.  I thought some of you might like to know what an ISP does to you when it gets mad at you for an overage. It redirects  all your internet searches and sets off all your security software that someone is hijacking your search engines.  By the time I figured out what  had really happened  instead of what my security software was telling me they were trying to do, count a couple of hours of wasted time. My security does not allow me to go to that sort of redirected site. Soooooo then I called their help line... got connected to their pay the bill line instead (not my fault), was going through endless messages about paying bills online - in frustration I hit zero - sometimes that gets a real person. In this case it did - the wrong person - but she was nice and transferred me to a proper tech line. Then I waited.  Finally a very nice tech guy came on and said I would need to authenticate a usage policy and that is what I was being  redirected to. I explained that my security software  does not allow me to go to a hijacker's website. After some discussion he gave me a direct address I could type in. That got me to the usage policy. And then a message popped up that said it would take sevral minutes to restore my service. To make the whole experience more "exciting" the Suddenlink website where one can check on usage was down or giving bogus info all last week. One time I checked and the whole month of October was gone. LOL. I was tempted to go to Subway or Starbucks to use their GBs but I didn't have that much time to spend away.

     

    What a waste of time and energy. It will be a long time before I knowingly sync anything important with an Apple cloud again. And now my ISP will send me nagging emails  warning of dire consequences every time I even get near the data cap ever again. Sigh! What fun!

     

    So Apple, if you ever listen in on this community, next time some exec has a bright idea, let a few ordinary users beta test it for you BEFORE you unleash it on the rest of your customers, if you want to keep your customers and your reputation. I can only imagine how some of these people feel after losing their old, now unavailable, but treasured podcasts, and who did not have a service like Carbonite.

     


     


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