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All replies
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Helpful answers
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Oct 14, 2013 3:53 AM in response to Brett_read1by Mike Sombrio,Try resetting the SMC and PRAM
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
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Oct 14, 2013 10:47 AM in response to Mike Sombrioby Brett_read1,Unfortunately Mike this didn't work, any other ideas anyone????
I've also tried a lens cleaner which didn't work either......
<Email Edited By Host>
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Oct 14, 2013 10:48 AM in response to Brett_read1by Old Toad,Don't include your email address in any of your posts. It's open to spyders that search these forums for addresses for spam. I've asked the hosts to remove it from your posts.
OT
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Oct 14, 2013 11:07 AM in response to Old Toadby Brett_read1,Thanks you..... anymore HELP would be gretly appreciated.....
Brett
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Oct 14, 2013 11:13 AM in response to Brett_read1by Pagaille,This is simply a sign that your drive is dying. The explanation is probably that CDs and DVD's are not the same and that the focus of the laser is different.
You may try to clean the lens with an appropriate CD cleaner or by dismantling it but from my own experience it doesn't help. Mine failed the same way years ago (actually one year after I bought my 2008 iMac), but is still able to read commercial (not burned) DVDs...
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Oct 14, 2013 11:51 AM in response to Brett_read1by Baby Boomer (USofA),Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
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Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
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Apple's Disc Burning Quick Assist
Make sure the DVDs are not dirty, smudged and/or scratched.
http://support.apple.com/kb/HT2801 Apple Computers: Troubleshooting the slot-loading SuperDrive*** Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. ***
If you do a lot of disc burning, you should run the "cleaning" at least 3 times in a row approximately every 3-6 months.
PERSONAL OPINION: Because I hate slot loaders, purchasing an external "tray" burner is the best advice I can give.
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Oct 14, 2013 12:53 PM in response to Baby Boomer (USofA)by Brett_read1,Thanks for your help, could it really be dying if I've never used it though??
Brett
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Oct 14, 2013 1:58 PM in response to Baby Boomer (USofA)by Brett_read1,Yeah sorry what I meant was I've never ever used it for DVDs or program disks, I've only ever used it for the odd music CD....
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Oct 14, 2013 4:15 PM in response to Brett_read1by Baby Boomer (USofA),Hard to tell as slot drives are very finicky. My G5 iMac iSight slot drive lasted until the day the iMac died 7 yrs later. I burn a lot of CDs & DVDs. Therefore, I cleaned my slot drive every 3 months & repaired permissions after each burning session. Towards the last year of my iMac's death, I purchased an external burner and never looked back.
